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March 2024 by Gary R
I recently visited the Greensboro store & was helped greatly by Jamie Whitman (Interior Designer). She was very knowledgeable, friendly, and professional. I will seek her help on future visits.
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March 2024 by Monster Parts
I’ve been to this Bassett location on several occasions and every time I’ve been extremely impressed by the professionalism of the staff.. I recently went there looking for a leather recliner and Cordelle (one of the designers) was very helpful and personable. She was very knowledgeable and helped me with picking a color palette and even offered a ‘home visit’ to make sure I was satisfied with my purchase … I will DEFINITELY be returning when it comes time to furnish more of my house
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March 2024 by Jennifer Baldonado
Great experience, Jamie was so helpful. Store had a great selection and we found the perfect pieces for our home.
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March 2024 by Clara Kelly
Jamie Whitman was great to work with. She was able to design a custom sofa with chaise to fit in a problematic space. We're very happy!
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March 2024 by D K
Abbe was great to work with. A great designer that cares about what you need.
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March 2024 by brian davidson
Roger was a pleasure to work with. Very helpful and responsive.
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February 2024 by Sandra Thomas
Salesman was very pleasant with a good sense of humor
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February 2024 by Cammy Kourtesis
I absolutely love my experience with Bassett and particular it was wonderful working with Ms Abbe she was thorough and so helpful any time i had a question or concern. As well the manager was great - they both went above and beyond! I love my sofa and ottoman and know that they are there if i need anything . Great experience 12/10!
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February 2024 by John Blythe
Purchased a custom sofa with recliners on each end from Pam, Joshua Leonard ( our sales rep)and the team in Greensboro. We were treated well, even with us showing up just before closing they stayed late to make sure we were taken care of. The custom sofa even came in a few weeks earlier than expected. While we did have somewhat of a miscommunication as far as battery packs being included in the purchase price to power the recliners, which was a deal breaker due to positioning of the sofa in the room floor plan , the staff took care of it and gave us the batteries at no charge !! Making mistakes is part of life but what you do about it speaks volumes for the staff and company and this along with a quality product is the reason for my 5 star rating! I would recommend Pam, Joshua and Bassett of Greensboro for your furniture needs!John B
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February 2024 by Dalton Myers
Jamie was a Pleasure to work with very knowledgeable and a real Gem. We loved her expertise in helping us find just what we wanted and needed to fill the space we had available. Her expert space planing and interior design experience were really put to use with us. We highly recommend Bassett and Jamie for your home furnishing needs.
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February 2024 by Barbara Mann
Cordelle Louis was absolutely the best. She was very knowledgeable, kind, not pushy and just trying to help. She introduced us to a great piece of furniture. At the end, she totally understood us and we left the store feeling great about our purchase.Barbara
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February 2024 by Christi Hodges
Excellent selection of sofas and accent chairs!! I truly enjoyed the experience of working with a knowledgeable employee, Cordelle. ?
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January 2024 by Tracy Florence
Cheryl was very helpful in assisting us in the purchase of our dining chairs. We had been searching for months and found them at a great price and good quality at Bassett. The shipping time was relatively fast and the delivery service was extremely professional. Our new chairs look fantastic!
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December 2023 by Steven Grillo
Leah not only helped us purchase an incredible piece of furniture she also gave us outstanding service and always went the extra yard. She even ensured our late purchased arrived before Christmas. The Greensboro staff are all extremely helpful and engaging. What a pleasure it is shopping there and highly recommend starting the adventure there first.
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December 2023 by B J
Poor customer service. I have been trying to reach someone at Bassett Furniture for the last few days. You cannot speak to anyone on the phone, you have to leave a message. They claim they will call you back, no contact as of yet. You can't use the online chat option because it continuously tells you no one is available but do not place you in a queue. No matter what option you choose on the phone you it just continuously place you in a loop. I would expect much better service from Bassett.
