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November 2023 by Todd Coley
The staff were pleasant and very helpful, and they were able to complete my scheduled service as well as an additional scheduled service during the same appointment. This was convenient because it prevents me from needing to find time for the next appointment. Fantastic job!!!
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November 2023 by Corey Powell
Very helpful and professional.Went in on a Friday afternoon they worked hours until they closed, all the way until Wednesday of the next week trying to find one of there multiple lenders to loan to me. Tried different vehicles and lenders until they got me right!
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November 2023 by YM
Negative rating if i could! Sierra and the other sales agents are liars. She told me over the phone that they will sell the vehicle to me at MSRP, forcing me to go to their dealership. Even after telling her that I will purchase online and/or go to their dealership ONLY if we could agree on the price. Told me that she would call me back, waited alllll day! Never received a call back. Come to find out that there was no plan on selling it at MSRP! She just wasted my time! They could have told me the truth and I could’ve moved on. Now, i got the vehicle that i want at MSRP from a different dealership with awesome customer service!
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November 2023 by John Griffith
So I went in just for a test drive. I kind of knew I wanted a midsize sedan, but I wasn’t ready to buy. I had the pleasure of running into Jordan as soon as I got there, and he was able to show me some cars that were under budget so I picked something up that day.I’d been to three other dealers before I got to this one and doing test drives at all of them. Honestly Jordan was a pleasure to work with compared to the other salesmen I had come across so far. It really seemed like he was trying to find something for me, rather than get me out of the door for wasting his time. If you ain’t trying, I ain’t buying. Jordan was trying and as someone who was exhausted from the whole process of car buying/shopping Jordan made it easy for me to say yes to a deal.
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November 2023 by Alison Squires
I visited this dealership to purchase a used plug in hybrid vehicle they had on their site. The mileage on it made it ineligible for any manufacturer warranties and the dealership wasn't able to offer any warranty on electric cars. I didn't feel comfortable purchasing a used car without knowing it's condition so I asked if they would allow me to have the manufacturer dealer check it out (Chevy). Battleground Kia transported the car to a local Chevy dealer and sent me the report after, which unfortunately was not good. It showed the lithium battery needed to be replaced which only the manufacturer can test on their proprietary equipment. We agreed to not proceed with the deal. I wanted to write this review to commend Battleground Kia on their honesty and willingness to take action to ensure the car they were selling was in top condition. I will definitely do business with them if the opportunity arises in the future!
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November 2023 by Portia Eaton
I went to Kia Greensboro yesterday to have my security updated. I’m grateful they vacuumed my car but when I got home noticed my drivers side Matt was missing. I spoke to the Service Manager Michael Carlock and he was rude telling me “if there wasn’t a mat when it gets here there not going to be a mat when you leave”. Completely unacceptable. I know there was a mat in my car. They have completely lost my trust in them and I will make sure to let others know.
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October 2023 by derrek bullins
This place is one of if not the best dealerships I have ever bought a car from Joel the salesman I had was awesome and the whole entire staff was friendly and worked hard to get a deal I was looking for I highly recommend this place for anyone looking to purchase a car
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October 2023 by Ruth C.
Excellent service for my 2013 Kia Soul. Pricing was resonable. I had asked for my tires to be rotated. I was not charged for this as the back tires were worn and not safe to put on the front. I highly recommend the service department.
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September 2023 by Sherry Patterson
I had a good experience. I brought my 2014 Kia Optima in for the recalls. Tony was great, he explained everything to me and informed me that they might not have one of the parts in stock but I could call him directly to schedule appointment to bring my car back in once the parts arrives.
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September 2023 by Aric Rucker
My mother (a disabled USAF Veteran) has been on the hunt to purchase a vehicle for 4 months, after another driver's incompetence totaled her old one. She finally found what she wanted and set up an appointment to purchase the vehicle. I immediately take off of work, go pick up my mother, and drive an hour to purchase the vehicle. We rushed there and arrived 15 minutes before our appointment. When we arrive we're informed that the vehicle has been sold. After this, the employees were very pushy to buy new and upset my mother to tears. Sales people were like vultures in front of the dealership. A very disrespectful salesman approached my vehicle and would not go away after asking, even raising his voice as we're in my vehicle trying to leave. Would not recommend this place to anyone! Stay far away!
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September 2023 by Quaneisha Jeffries
We had a pleasure of being assisted by Alexis today in the service area. She has amazing customer service and provided us details such as pricing, the other services that are available and more. I feel so comfortable knowing that the first face that we saw was very welcoming and happy to assist their customers with any questions or concerns. Alexis is very good at her job.
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August 2023 by JaRay Sears
My experience was great, Patrick was able to get me in a new car! I wasn't sure that I would get it, but everyone worked diligently to make it happen. I highly recommend Battleground Kia!
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August 2023 by Erika Hammerly
Very knowledgeable, had us in and out fairly quickly, especially for a Saturday afternoon. Appreciated the whole team effort. I had to go back for some paperwork a couple days later and I was honestly most impressed with how many employees made sure I was being helped, within 3 seconds of walking in, and several times after while I was waiting!
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July 2023 by Sierra Gregory
Idella was amazing to work with! She was straightforward and told me everything I needed to know about my new car. Very professional and friendly. I will recommend her to anyone who decides to purchase from Battleground Kia.
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July 2023 by Ramona Dhaiti
I left an angry review on 7/17/23 in reference to Battleground not giving back my deposit; in the review I said some exaggerated statements about Patrick Lattimore. First I would like to openly apologize to Patrick. In all essence Patrick was a stand up guy, who displayed nothing but courtesy to my daughter and to me in the mist of my anger. Patrick is a great gentleman to do business with.