-
December 2019 by Jody Bateman
This location was under renovation. Had we known we wouldn't have stayed. Our room was dirty, we had no hot water, the mattress had what appeared to be blood on it. The tv reception went in and out. For the inconvenience and discomfort we were charged full price. On a positive note, the staff was friendly and tried their best to take care of our concerns but most issues were out of there hands. Stay away from this location until renovations are completed.
-
December 2019 by Lisa Leevy
Front desk rude and disappointing. Hotel in shambles with bogus offer to refund if you’re not comfortable with the surroundings (but only up to 5 min) This little tidbit is not shared until you try to check out. Floors taped with cardboard and fitness center empty. You are told to use the Hampton Inn next door! So ridiculous!! Don’t stay here folks!!! Dishonest and deceiving!!!
-
December 2019 by Monica Voss
Awesome staff! Any problems (few) were addressed immediately. They have 4 EV chargers at 48 amps/10 kWh. Breakfast is decent and coffee was hot. Keurig in room was nice. Dunkin Donuts RIGHT next door. Plenty of restuarants close by as well. Noisy weekday traffic however.
-
December 2019 by EG Roth
Overall great stay. The hotel is work in progress as changes are occurring.1. Renovations are occurring to make improvements in the entire building. Our room was in good shape and clean.2. Staff was super friendly and helpful.3. Breakfast selection was average for being free.Overall for the price, it was a great stay.
-
December 2019 by tyler holmes
Room was decent, bed was a little too firm for my liking but that’s ok. Looks like it was just updated, aside from the bathroom and the hallways. I understand the hotel is under renovations so that is no an issue. But, my review is solely on the fact that the front desk tried charging me $75 dollars to extend my room for (1) hour! I am in the middle of traveling and didn’t want to sit around in my car for a hour while it’s raining until I could be where I had to be. Won’t be back.
-
December 2019 by Melissa Zimmerman
Worst Best Western Plus I’ve ever stayed in. Every other Best Western I’ve stayed in is much nicer than this one. Lobby is gross, dirty & holes in the furniture. Doors held open with a rope. Found pillow cases in the sheets when turning down the bed. We don’t know if they were clean or dirty. One slow elevator. If I could upload photos I would. I will be emailing Best Western. There was a fight in the hall outside of our room at 3AM someone slammed into our door. My family will never be back and would never recommend.
-
December 2018 by Justin Brueger
This hotel is being remodeled. Yes some of the rooms have left over smells. They are working as fast as they can to make it a really upscale place to stay, minutes from the airport. Aside from the rooms, this place has the friendliest, most caring and helpful staff. I have worked construction and stayed in a fair share of hotels. Everyone has it's good points and it's not so good. I say this from first hand experience. There is no better staff at any place in Greensboro. So, if you want to make sure its fancy and the building is swanky, then find that place. If you want a personal experience, with people who actually like their job, and care about their guests, then this is the place. Like I said, once they are done renovating, they will have it ALL. I am very glad I stayed here, and will stay here everytime I come back to Greensboro. I might just swing through to visit sometimes. It felt like home.
-
December 2018 by Michelle
Please do not stay at this hotel. The front desk staff made a photocopy of my credit card, my room had to be changed 3 times due to the rooms being dirty/unclean. Hallways need to be vacuumed and the trash need to be picked up.Inside the rooms; the linen had not been changed, spots/hair on comforter and sheets, trash in trash cans from previous guests, pillows thrown around room or on floor from previous guest. Bathroom were really small and untidy. Very disappointing for a Best Western Plus.
-
December 2018 by Monteena Jones
Breakfast was good. The staff were the stars with their great attitudes and hospitality. From the checkin guy who was warm and uplifting at 11pm at night to the lady at breakfast offering assistance to me and my loud kids, they are the MVPs of that hotel! Thank you and God Bless!Only suggestion is to update the bathrooms.
-
December 2018 by Elwis Johnson
The service was great as always when I stay at Best Western. The only thing that I did not care for was inside the room. In the room there was no carpet, I was expecting a carpeted floor and this hotel was tile or laminate or some type of non carpeted floor throughout the room. Maybe it's a regional thing, but I was expecting carpet
-
December 2018 by Ashley J
The hotel is run down. It looks like a construction site. The WiFi doesn't work on the 4th floor. The hotel room is a decent size, but the beds are extremely uncomfortable. The room doesn't feel clean, the hotel as a whole is clearly unkept. The pictures online definitely portrayed something different, to say the least.... Just an HONEST review. Don't waste your time here, pay the extra $30 bucks to stay somewhere decent.
-
December 2018 by Don Myers
We came here on a 6 day stay to visit family. The rooms are very clean and comfortable. The maids were great. Took care of us very well. The whole staff were so kind and make you feel at home. They also have a great continental breakfast in the morning with bacon and other hot and cold items. Good coffee too. I would definitely recommend staying here.
-
December 2018 by Danica C
Pleasantly surprised by how nice my experience was. The lobby and hotel hall areas seemed to be in less kept up states, but my room was brand new and immaculate. Bed was cozy, and the service from the employees was always top notch. I'd stay again and the price was great for the time of year for market.
-
December 2018 by Terrie McDonald
This was a racing weekend for the family. We enjoyed our stay - renovations going on but they did not disrupt our visit. The room was very spacious and updated. The beds were very comfortable. There was a variety of items for breakfast. The staff was very pleasant and helpful.
-
December 2017 by D'Andre Anderson
The hotel was nice. The staff were polite and the room was great. The only thing is the A/C didn't really get that cold. And We didn't really think there was enough food items for breakfast. But other than that we enjoyed our stay.
