Bill Black Pro Auto

Auto Repair
Hours: Bill Black Pro Auto is a dealership that elicits strong opinions from customers, with reviews ranging from highly satisfied to very disappointed. Some customers praise the dealership for their fast, attentive service, especially highlighting their ability to fix cars quickly and keep customers updated, even during busy or challenging times like a snowstorm. They appreciate the kindness and professionalism of staff members, noting that the service is thorough and reliable, with a focus on quality work that provides peace of mind. One reviewer described their overall car-buying experience as excellent, citing fair, honest, and friendly service from staff members, making for a very positive purchase process. However, other customers have had less favorable experiences. Some report issues with the service department, such as unfulfilled repairs, lack of follow-through, or being charged without receiving the promised work. There is also frustration over parts not being available or the dealership seeming indifferent to customer needs. This inconsistency has left some customers confused about whether the dealership truly cares about their service quality. Overall, Bill Black Pro Auto is a business with a reputation for both excellent customer service and disappointing experiences, making it a dealership that some trust and others avoid.

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1. Greensboro, North Carolina