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June 2023 by Dabid C.
The staff there is horrendous, when I walked in they just stared at me. I asked to try on multiple shoes and they repeatedly told me they didn't know even after asking them to go check for me. You're better off ordering online than dealing with this store.
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June 2023 by Matthew Banister
Heard they are trying to expand and thus taking over Needbombees location putting them out of business. Well no one needs that many pretentious overrated sandals.
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May 2023 by Melody Williams
Staff ok but only said hi didn't ask if they could help me. They have a good supply of shoes.
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March 2023 by Coree Coburn
All of the negative comments in here are true. No greeting when you walk in, customers helping themselves, trying on display shoes. When asked, the staff will sort of help. I was going to buy a pair of shoes and the employee went to get a match to the display shoe and didn't even offer to mark it down. Isn't it common practice to discount the display shoe. I'll order direct from Birkenstock or get them from DSW around the corner. But this store NEVER.
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December 2022 by Jacqueline Tabor
They didn't have the color I wanted but called another store for me, alowing me to have them for my daughter by Christmas!
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September 2022 by Bobbe Wright
Poor selection of Birkenstock shoes for men, sales person not friendly or helpful.
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December 2021 by Ömer’in Maceraları
Located in friendly center on the same plaza with Barnes and Nobles and Five Below
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December 2021 by Sam Jones
They were very rude, didn't help me at all and they made me wait 20min for a pair of shoes they were getting in the back, very disappointing
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September 2021 by Jordan Dale
Bad customer service, walked in wasn’t greeted need help but staffed ignored me so I left.Same thing happened to my mother weeks laterDefinitely will not shop there
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September 2021 by Bill
Good specialty shoe store.
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July 2021 by Catherine V.
My sister in Boston sent me a pair of Birkenstocks for my birthday. They were the wrong size and I did not have a receipt. I stopped into the Friendly Center store to inquire about exchanges. The lady working was so very helpful and was able to exchange my shoes for the right size. No hassle at all...and she was extremely kind.
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March 2021 by Ryan Deal
Poor inventory and staff did not seem interested in helping or leaving from behind the cash wrap, despite my being the only customer in the store. Interesting lack of friendly/attentive service when they also have a “Shop Local” sign out front. Disappointing. I won’t be returning.
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February 2021 by Beautiful Mee
Small didn't have my size but friendly staff
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February 2021 by Starr B.
Cameron was very helpful in sharing feedback for my recent purchase Excellent Birkenstock selection! My favorite sandal brand ever! What's more comfy than a Birkenstock (Jesus sandal?) I'm listening...
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November 2020 by Michelle Osborne
Every time I've tried to purchase shoes here, they don't have anything in stock. I ordered a pair of basic birks and they tell me they should arrive in 2-3 weeks. They don't arrive. I call every other week to check. 2 months later they tell me they are backordered until December. ??
