Carolina Custom Surfaces is a business that delivers top quality products and fantastic installation work. Many customers report it is the absolute best to work with, noting that everything was delivered and installed better than promised. The staff is described as informative, very professional, and wonderful to work with through each step, from consultation to installation. The install crews are also noted as very professional, courteous, and doing a great job. Customers are very happy with their stunning, gorgeous countertops, which showcase unparalleled workmanship and attention to detail. The company receives praise for listening to clients, assessing options to make requests a reality, and bending over backwards to provide the desired look. Many highlight receiving a better than competitive price alongside this top-notch service and craftsmanship, leading to high recommendations. However, one experience was mixed. While the initial interaction and installation were smooth, prompt, and professional, a post-installation issue with a scratch led to significant delays and communication problems. The resolution process took over a month and a half, involving unreturned calls and scheduling difficulties, ultimately resulting in a repair instead of a replacement and requiring extra customer effort. Although the final outcome was acceptable, the delay made the resolution less than expected. Overall, most reviews strongly recommend the company for its outstanding service, expertise, and beautiful finished products.
This company was the absolute best to work with. Everything was delivered and installed better than promised. Highly recommend
May 2025
Good people, great job!. We are very happy with the counter top. Thank you for a job well done,
Ted Ceelen
May 2025
I got a better than competitive price and on a top quality product. Their staff was informative and very professional. And the install crew were also very professional and courteous, and did a fantastic job.
