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February 2024 by Mark A
Front desk and lounge are on point. Friendly, courteous, and helpful in every way.
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February 2024 by Shannon Nance
Room was nice and location is good. I was told we would have a refrigerator but they did not mention it was the size of a shoebox plus it didn't even keep our drinks cold...we had to improvise & use ice in a bucket which was not easy. There was no microwave which sucked because we couldn't heat up food in the comfort of our room we had to go to the lobby. I've stayed in neighboring hotels ( Clarion) for less money and had better accomodations in my room.Rooms: Microwaves would be nice
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January 2024 by Arnetra Jenkins
Customer service and location was great. Lobby was also nice, the room had a few issues. 1st thing the tv is so small the furniture needs cleaning the chairs were stained. The bathroom floor looked as if they walked on it while damp, you could see shoe marks. All the trash cans had bags hanging over them but not in them. The headboard had a grease/oil stains on it. My only advice is that housekeeping needs to pay a little more attention to cleaning. Overall we had a good stay nice and quiet no smell of smoking. Only thing missing was breakfast.
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November 2023 by Robert Jennings
Comfortable beds..cold ac, great streaming services available on TV. Decorations, furniture could be updated, they are looking a little faded and used. Overall a good night's stay!?
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November 2023 by Anthony Couillard
Overall, we had a good experience at this location. The only issue was that the pool was closed down while we were here. We were in town for a Cheer Competition and they were very disappointed. Rooms were clean, but we did have a big wet spot next to our bed, we ended up covering with a towel. The staff was very friendly. There was a large lobby area that we hung out one night. The little side table all had their own tvs, which was nice, since we were watching college football. The bar was good, people that ordered food said it was good and they had a good supply of drinks. Getting in the parking lot can be a little confusing since there are like 3-4 hotels all together, so you can turn into the wrong one. Other than the pool we were very happy with our stay.
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September 2023 by Nicholas Isola
Friendly staff, but a lackluster hotel. Furnishings are starting to show their age. Unfortunately I was woken up multiple times by the sound of airplanes flying overhead. If I can't sleep well at a hotel, what am I paying for? At least there was plenty of parking and convenient highway access.
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August 2023 by Queen Kima
My reservation was canceled without notification prior to the date & time of check-in!Staff was not friendly, and I had a side conversation with another staff member who shared her displeasing work environment due to the same staff member! Because she overheard the conversation and how rude the staff member had been!It was a huge inconvenience because I was charged a higher rate.Although it clearly states that I would be paying upon arrival. They felt the need to cancel my reservation because they charged my card *without permission; if its JUST for hold, it is not to be charged until the arrival or cancelation fee*.Walkability: Plenty of shops in the surrounding area. With all the familiar brand stores included.Food & drinks: Convenient to lots of fast food and restaurants! Even walking, If you had to...although it's a highway
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August 2023 by Wm A. (DeMyztikX)
Pretty comfortable. The rooms were nice. Outside could stand a bit more tlc. Staff was friendly but seemed slow and understaffed for the area and number of guests.
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June 2023 by Angela Tuggle
I booked a room at a same day rate because the hotel I was staying at double booked my room. I booked online. Room was ready in 1 hr. The staff was friendly and professional, patient and personable. If only there had been a pool.I the room 4 stars because the TV was small and the coffee maker was missing a drip cup and the view, well not much to look at. But, it was nice hotel experience.Nearby activities: We were in NC for family reunion at another hotel so, the Water Park was nearby.Food & drinks: Food at the Bistro was absolutely great. The front desk agent/bartender made me a specialty drink out this world.
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May 2023 by M
This was probably a relatively nice hotel at one point.However it's showing it's age and its probably not one I'd visit again.First off the location is very convenient, close to airport (10 minutes) , highway, and lots of food choices (none in walking distance though).The front desk staff was nice for the most part, but also seemed to be overworked.The pool area was closed, and looking in from the outside looked like it was under construction.There is no airport shuttle.The room was very dimly lit and covered in a lot of dark wood.There were missing pictures on the wall and when I first arrived the TV and toilet were broken.I'm not actually convinced the person who designed the room ever used it because the layout and functionality made no sense. The TV was only partially visible from the bed, and the couch was top 10 most uncomfortable I've ever sat on.The shower was quite moldy around the edges and leaked all over the floor every time you used it.All the linens smelled like they had been put away wet.The elevator also had a moldy smell to it.There is a nice indoor and outdoor sitting area by the lobby with a gas fire pit.There is no free breakfast, just a small cafe in the lobby.The view from my room was of the back of a bunch of ductwork on the roof.Rooms: Outdated, slightly dingy, and not super comfortable.Walkability: Nothing to walk to.Food & drinks: They do serve food, coffee, beer. But no free breakfast.
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May 2023 by CHERYL VANWASSHNOVA
We went to visit family and friends and had so much fun in the bar area. The staff was so accommodating to our group, which included karaoke and such. We were celebrating the wedding of our son and daughter in law. Thank staff.
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April 2023 by Chris Haydon
The Service team here are exceptional. Good greating, let me know the carpets had ben washed but all was good. Now the best, I left my Airpods in the room, I called the next day and said a losts them in the room. They said not handed in but I could see the location, anyhow called next day again, so there was not the usual "not handed in" in fact it was "please hang on I will go up to the room myself" - Amazing!! Anyhow long story short they were found and sent to me. I am a Lifetime Platnium and some of the best after stay experience of my life. There are 4 hotels within 300 yards of this place.... do yourself a favor and stay here.
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April 2023 by Dave
The rooms are really dimly lit. If you wanted to read anything, there was a bit more light in the lobby. Bathroom was nice. Sleeper sofa very uncomfortable (thin mattress).
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April 2023 by Sarah Franks
If you want to sleep peacefully, have a work meeting, or a young kid, don't stay here because the cleaning crew is so loud literally all hours. We've been here one night and have already asked them to not yell twice, which both times they have not. Now in the middle of the day my fiancé can't even take his work meeting and we have to leave the hotel just for some quiet.
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March 2023 by Aaron Blair
We were on our way home from a long road trip and settled on stopping early with your hotel based on the pool. It was beyond disappointing for my daughter to hear that that while the online booking claimed there was a pool, it is in fact closed for "renovations". The conditions however only continued to deteriorate with our arrival to the 4th floor and being punched in the face with the odor of burnt marijuana which was only intensified as we continued down the hall towards room 403. The final straw however was opening the sofa bed to find a blood stained mattress. I'll not have my family stay in such deplorable conditions. I'd rate this Marriott below the local Red Roof or Motel 6
