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February 2024 by Frank Harris
Have traded with Dale Brown and staff for many years, always satisfied, first class service!
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December 2023 by Michael Knapp (CAPONE)
Nice bicycles
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November 2023 by Scott Lawson
I do mostly home repairs but sometimes I need a pro. I've been trusting my bikes to Cycles de Oro for years. If I have a cycling event coming up they do everything they can to get the bike back to me asap. They are the best repair shop in central NC.
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August 2023 by John Davis
Great local bike shop! I've been buying bikes here since 2015. Dale is a great person and business owner. They have a great service team. I will definitely keep coming back. Thanks!
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July 2023 by Julio Arguello
I like to do my own maintenance, but hit a wall with a few things that I just couldn't figure out on my own. Rolled in, they fixed everything I needed done (brakes, headset, wheel hub) for a very reasonable price and got me rolling! It feels like a new bike, I should have done this months ago; take it to the experts!
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May 2023 by monique g
I came in today for help with a stroller, as they were the only shop I called who offered to even look at it. The staff member was friendly, and was able to fix it within minutes. I will definitely be back with our bikes in a few weeks thanks to the great service!
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February 2023 by Jimika Evans
I had a really cool experience. Many people are turning to e bikes as well as regular bicycles for commuting. I see many happy cyclists in Greensboro but I’m new to it. I’ve seen rally’s and events at this place, so when my e bike tire went flat, I decided to give them a try! ? Excellent, speedy, reliable service! They have a good variety of accessories for the entire family and if they don’t have it they will get it. Staff was super knowledgeable and nice. They even prepared me for future events and general knowledge on e-bike aftercare. I didn’t even buy it from them! Wow! Glad I found them. I think they’re having a sale on E bikes too!
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December 2022 by Matthew Martin (Matt)
Cycles de Oro is an awesome place to shop. The owner, Dale, and his staff are helpful, friendly, and knowledgeable about their products and services. It doesn't get much better than Cycles de Oro.
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September 2022 by Douglas Miller
Cycle of Gold is my go to area bike store for repair service. The best mechanics in town. Great selection of bikes. If they don't have it, owner Dale Brown will find it.
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July 2022 by Wandering the Wilderness
As a family we have purchased 4 bikes from this shop and the customer service has been great. Staff's always friendly and welcoming. They are fast to share knowledge and help with any questions we might have. Sadly, my sons bike recently fell of the rack and someone stole it. So we will more then like be making another purchase at our favorite bike shop.
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July 2022 by Tatianna Smith
As of 7/7/2022, I have now bought 4 bikes from this shop. HANDS DOWN THE BEST SHOP YOU WILL FIND. Cycles de ORO is not just a local shop, it is like a family. Actually, they are not even my local shop since I'm a 30 min drive, but I would drive an hour to get the excellent customer care and maintenance that I have received on every one of my bikes. From the time of purchase to any times i have needed small adjustments to big they have got our bikes in right away with the 1 year, unlimited visit, free adjustments period, offered with the new bikes purchase. Our bikes have come out in mint condition as the mechanics make sure they are always thoroughly inspected. Woody, Steve, and John are TOP notch bike mechanics and so knowledgeable and willing to share. Dale, the owner, has been incredible and delightful each and everytime I see him. Amanda is very knowledgeable and pleasant everytime we come in. I just can't say enough about this shop and highly recommend making Cycles de ORO your local bike shop and supporting this awesome place!!! Truly the best! Thank you
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May 2022 by Angee Bee
Very kind & welcoming my initial visit, however the service was poor. I paid $137 for a tune up on a bike I had stored for abt 4yrs & it was ridable when I stored it in my home. Only thing was done was a piece taken off & air put in the tires & one was half flat so I had to go back. The young lady said she saw nothing wrong only to later say I was right when it was checked. They didn't even wipe the dust off the bike. The breaks are sliding on the tire even when you're not breaking. I had to take it to another shop. Very disappointing.
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May 2022 by Daniel Sheffield
I went in today 5/17/22 to look at and ask some questions. I was in the store for 1.5 hours . Every question I had was answered and explained. I was more than happy with service from everyone who helped me . I also observed them helping other customers. and was immediately Impressed. The store had losts of stock for me to choose from.Great job guys I will be seeing you soon.
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April 2022 by Local Review
Went in today (4/6/22) and the young woman working the counter was extremely short, rude, and dismissive. Furthermore, she appeared to be very unknowledgeable with the basic components of a bicycle. I went in trying to resolve an issue with my bike and she offered me no help or assistance whatsoever. There was another gentlemen behind the counter helping another customer with the mechanics of his bike, but when he finished up he offered no more help or assistance than she did. I wish I was joking but THE ONLY OTHER CUSTOMER inside ended up helping me out and resolved my issue. My experience was honestly quite awkward and uncomfortable and I will never spend another dime in this establishment. Lastly, on my way out- another customer came in needing some help and she displayed the same poor attitude and subpar customer service to him as well. Do better ya’ll. You’re a neighborhood cycle shop where surrounding locals have a lot of money to dump into this hobby. If your staff continues to treat customers like this it’s just a matter of time before you’re left with zero clientele.
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March 2022 by Charles Penn
Went with a friend and looked at bikes because I want to get into cycling they are so friendly and knowledgeable biking has a whole community and it is no longer just riding in the park cycles de oro is the premier bicycle shop love it 5 stars
