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January 2024 by Erich Wildgrube
The rudest service I have ever gotten. I came in with my wife to return a pair of shoes she had bought online. When we brought them up to the counter the cashier Ricky called his manager over who looked at the shoes and said. "you wore these, I'm not returning them." She then walked away scowling. We had a chat thread with customer service that we showed Ricky showing that we had been told by Customer Care that the shoes were returnable, he still refused. Both his and his managers tone and facial expressions were rude and unexceptable. I would recommend you shop literally anywhere else.
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December 2023 by Derrick Stockton
Didn't receive product. Not much on site to address this or getting a refund. Took pic of the wrong address thinking this was proof of delivery, but was actually proof of non delivery
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November 2023 by Parrish Atkinson
The staff at the Greensboro DSW is fantastic! The deals are great, the manager is fantastic and the staff is super helpful! I will certainly be back!
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November 2023 by jodi underwood
Ordered a pair of shoes that were not in my size. Quick and easy.
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September 2023 by Bob
Good price, but some staff are less than excited to help you. I was lucky and at checkout got a good sales person and manager to help.
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September 2023 by Apollo Controller
No help. Could not find shoes in my size. Hard to try on.
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August 2023 by ladi da
Pretty decent shoe inventory. Also had some good clearance items in the back of the store. I came here looking for black work shoes. My search was successful. Join their club for an extra discount!
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July 2023 by Morgan
Got a pair of new running/maybe work shoes and 2 pairs of dress shoes for interviews.
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July 2023 by Ed Hairston
Good selection, friendly personel
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July 2023 by Billy Sides
Great shoes and my shoe exchange was quickly handled with ease —Great service!
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June 2023 by Linda Harrison
Nice place to buy shoes. I've been going there for 7years.
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May 2023 by Chloe M.
Large selection and great deals right when we walked in the door. I picked up two pairs of Chacos for my kids for $9 each! At checkout, the gentleman who assisted us told us about their customer loyalty program and their shoe recycling program. We snagged a discount and learned how to help kids and get points towards new shoes at the same time. I will now definitely return due to his informative, friendly service along with great prices!
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March 2023 by Michael Schultz
Helpful and kept it easy. Thank you for your help Michael.
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February 2023 by Allison Cruise
Gross dirty bathroom, ridiculous prices. Went to Belk and got a way better deal. Picked up several pairs of shoes marked at close to 200 that were dirty and damaged on the bottom like they'd been worn and returned. Would not recommend a trip here, not worth it.
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February 2023 by Stephanie Pinnix
So I'm 30 miles away didint know they closed at 7pm on a Friday. Lady literally locked the door in my face. Do you think she said we're closed? Nope! Customer service at it's finest! Gotta love these new hours.
