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November 2023 by Jessica Stimpson
Store was so clean and neat the lady that helped me Latoya was so professional and nice I will make this my family dollar for now own everything was organized in the whole store love it keep up the good work this is the family dollar to go to yess
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October 2023 by Dominique Jackson
The manager was super rude over some coffee cups. The cashier put them in the bag without wrapping them and they broke. Had they been wrapped they would not have broken. All I requested was to swap themout but i was met with a rude manager who came to the front with an attitude and told me that I should’ve been more cautious. Super rude and unnecessary.
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June 2023 by Shawn Moore
Always clean and organized!! The Mananger she stays on top of things . I am a regular.
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June 2023 by Shim Ventura
Pleasant experience well stocked store manager is respectful as well
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February 2023 by Geraldine Donnell
They always have name brands at discount store Prices.Always plentiful supply and we'll organized shelves.
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February 2023 by techelle bouie
Cleanest family dollar I’ve been in.. smells good, well organize.. music was on point while shopping. The manager was nice no attitude or rudeness..
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January 2023 by bam carroll
We went to the store to make some purchases and the store hours are posted on the window...9am to 9pm. Stood out there with 4 other people waiting to get in and the employee standing behind the register was very rude saying she will open the door when she is ready. Please note it's 10 degrees outside with wind chills. All 4 of us left due to lack of customer service and no regard for being a good representative for the store. At least let the customers in to get out of the cold. Owners need to look into turning this store around with someone with a little more pride in what they do.
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November 2022 by Vera Poole
Found exactly what I was looking for within 5 minutes of entering store. Cashier was friendly and courteous.
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November 2022 by Kangni Messan Segniagbeto
The cashier is not qualified. She is not nice with customer. She sent me out and she try to serve someone else. She is so negative
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November 2022 by Sky Blue
Convenient location. I go here when I need to add cash to my cash app. I've not had to wait very long and the only issue is no internet or WiFi service is available from the entrance throughout the entire building for some reason no matter which carrier you have and no matter the WiFi that shows. The employees say this happens to everybody's phone. So if using cash app cash make sure you generate your barcode prior to entering so they can scan it to add your cash. Otherwise you'll be taking a trip back outside to find internet and come right back in. But that's no one's fault so I didn't take any stars away for it. Always have had helpful and friendly customer service.
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October 2022 by Jacky V
The older lady who claims is the manager is absolutely rude. I was waiting in line and only one cash register was open she said out loud “I’ll take somebody” not the next person in line since I was infront of the cash register she opened but the lady infront of me wanted me to let her infront and I refused the older lady who was going to check me out told the other lady that she did say the next person lying about what she had said so the other lady would feel she was correct! And she also instigated with saying that she had more logic she was a more logical person than to be doing this. When I asked to speak to the manager or whoever is above her she refused to tell me or give me their hours. Absolutely rude, unprofessional and unethical. If someone could direct me to where I could file a complaint against this employee please let me know.
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August 2022 by Allison Davis
I wish there were negative stars to rate this store. The cashier this morning is the most unqualified person to be there. She was nasty, disrespectful, rude, and the list goes on. Please do better when hiring people to work In your store.
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August 2022 by Erica Gilmer
I can’t believe how I was treated yesterday at Family Dollar on Vandalia Rd. I have never been talked to like this.I just received the worst Customer Service from Rochelle the Assistant Manager at Family Dollar. Family Dollar you need to do something about the caliber of people you are hiring as managers. She was actually yelling at me because I told her that the price rings up higher than the price on the shelf. She answers with “I ain’t got nothing to do with that and if You don’t like it you can go somewhere else” Then she tells me that she won’t sell my items to me because I asked for the manager and said she was being rude.”Im filing every complaint that’s possible.She should not be working with the public
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July 2022 by debbie hodges
Nice Family Dollar. Went looking for a straw hat to keep sun off but they didn't have one. They did have a Gilligan hat which works fine. They have latex gardening gloves for $1.00. You cannot beat that price and you could get 10 pairs for the price of one name brand. They also have air freshners cheaper than anyone else. They may not have the exact one you are looking for but inventory changes.Overall, happy with purchases.
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April 2022 by Sky Issabelle
Family dollar is what's up y'all! I was .43 short and had no more cash and tried to use my gpay for it and the lady at the register was so nice she helped me out! Thank you ☺️ and to the ladies working I did my man's feet the Epsom salt was real good y'all recommended && we had a good night. Best customer service ever!
