First Citizens Bank is committed to building strong relationships with its customers by providing caring and professional service. The staff, especially branch manager Ashley Foster, is known for going the extra mile to assist clients. Customers appreciate Ashley’s willingness to help at any time and her dedication to understanding their needs. One customer highlighted how Ashley and her team took two hours to help a new client set up accounts after moving from another bank, receiving praise for their patience and personalized care. During the pandemic, Ashley worked tirelessly to support business clients with funding applications and business planning. Customers find her and her team to be forward-thinking and proud of their work, consistently offering helpful guidance. Overall, First Citizens Bank is a bank that cares about its clients’ goals and future, making it a trusted choice for personal and business banking needs.
