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January 2024 by Terri P
Clean, friendly staff.
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December 2023 by Dionna Simpson
Better than I expected. Hotel is clean and my room is spacious. The person who checked me in was very nice and even checked my room to make sure it was ready for me. Great customer service.
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November 2023 by V
Being a Clerical Assistant and having to deal with customers, we sometimes come across rudeness. At check in Misty was the best. Her friendliness was superb. Thanks ?Rooms: My friend & I stayed in #405. The room was quiet. I recommend this hotel.
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November 2023 by Vicki Gentz
Airport shuttle doesn’t start until 7am, which they didn’t tell me when I called to confirm a shuttle was available before I made the reservation. I booked this hotel specifically because it had a shuttle. Ordering an early morning Lyft for the 2.5 mile trip to the airport is $40. The hotel is clean and adequate, but I would have chosen a different hotel if they had been upfront about the shuttle.
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November 2023 by Manjunath Jn
This is " Money 1st & Service Least " category hotel.I appreciate only 1 person Ryan France whom I seen with Seevice attitude. I totally condemn negligence & careless attitude of duty Manager Vinsha Swindel for failure to coreect wrong amount while booking change & he refused to connect to his Manager Shawn Patel through office phone too. Shawn Patel not responded to mails and he has given fax No in his business cardLift is too noise& vibration, not serviced long time I guess. Toilet fan is too noisy, no separate switch to off. Water leakage in bath cubicle not cleaned until checkout, front desk said No house daily keepingFront desk lady said hotel won't give complimentary tooth paste and also said No breakfast in the hotel even with paidThis hotel is not good for business peopleRooms: Noisy fan in the toiletNo daily house keeping serviceHouse keeping staff not trained for tissue paper roll right direction of fixing tooFood & drinks: No paid breakfast facility tooNoteworthy details: Chance of wrong rates whole reservation changes, no breakfast facility.Noisy & vibrating lift, noisy fan in toiletTotal careless & negligent seevice attitude by senior management
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November 2023 by Michael Logan
Ac/heat sounded like a generator. Hard to sleep. Room was very dated which wasn’t that bad. Ac was the worst! Hard to sleep.
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October 2023 by Joe Bee
In no way should this go against any of the people at the front desk they were friendly. It’s not their fault that this place is severely understaffed. It is not as clean as it should be and I did see a huge roach on my floor. People were noisy all night long and the poor girl at the front did her best to quiet them down but they were just rude folks. It wasn’t a completely miserable experience but I wouldn’t recommend this hotel if you can stay somewhere else do it.
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August 2023 by Sophie “FiyaBeauT”
The stay was nice. Having Marriott Bonvoy Elite was an extra bonus.
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August 2023 by kbyn p
You cannot beay the hospitality that was shown at this location!I was in town for the JW convention. There also was a large bikers club staying at the facility. The staff was very busy but yet very hospitable and quick to address any problems that we had.To much of our surprise, they provided a wonderful breakfast for our group each morning of our convention. In addition to that, they served us in a private room so we can associate with one another.The breakfast was fabulous! The biscuits was to die for and the sausage was delicious.Ran into some minor issues with a room but they were quickly resolved by the staff.Rooms were very clean. Pillows are very soft... That may be a deal breaker for some. Mattress was not firm or too soft... Plenty of towels and washcloths.Each room had a microwave and a large compact refrigerator. I underestimated if this refrigerator would keep our food cold and if the freezer would freeze our ice packs... Everything worked out fine with the refrigerator and the freezer. Plenty of shelf space in the refrigerator.Most definitely will stay at this hotel again.
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August 2023 by DeChandra Banks (Chandra)
Right of the highway next to a lot of food places. Pool was nice and clean and so was the rooms.
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July 2023 by B Sweet
This hotel has the best staff. I requested a particular room and was granted. The room was humongous! I stayed the weekend, and bc of my sporadic moving around visiting family, I missed ordering breakfast, which had a delicious menu and was inexpensive. The outdoor pool was cool.Safety: I did see camerasWalkability: Ruby Tuesday and Dunkin was a stroll away.
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June 2023 by Jessica Dolly
I would not stay here if you have children. We were in Greensboro for a soccer tournament and the hotel could not have been less excited to have our group there (even though we provided them a lot of business for the weekend). Apparently, the week before they had hosted some teams that were not properly behaved so therefore they assumed our group would be the same way. They threated to fine each family $250 for any issue. Our girls were VERY well behaved but it felt as though the hotel was looking for anything to complain about. Also several of our families rooms were not clean (one person found an old Dorito in her bed).There are several hotels located in this area. I would definitely choose somewhere else to stay if traveling to Greensboro.Nearby activities: It was easy to get to anywhere we needed to go.Walkability: I wanted to walk in the morning but the hotel is not located in an area where this is possible.
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June 2023 by Mrs. Williams
Very clean property. The front desk associates were so very pleasant and helpful. Very well laid out establishment and very close to everything.
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May 2023 by Timothy Sharp
Great room but rooms didn't have enough lightning but overall it was ok.
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May 2023 by john boley
ClC said sold out, They are like all the other hotels ,money Hungary during a event.dont care about the ones traveling for work.$509 plus tax for a furniture market.Safety: Me