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April 2022 by Kenneth Holz
My daughter can't enter this store without finding something to add to her collection of jewelry.
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June 2021 by Stephanie Patterson
I was very disappointed with their staff, I love Francesca’s but will not be shopping here again
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March 2021 by Grace Griffith
I am a lover of Francescas!! But today I was very disappointed in the actions of the employee at this location. When I was walking through the store my friend showed me an item and I put it back. When I was walking out the door the employee accused me of stealing it when it was clearly on the shelf. She was extremely rude and sarcastic and said “enjoy it” insinuating that we lied about taking the item from the store. This was an upsetting situation for the whole group and unfortunately we will not be returning to this location.
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March 2021 by Gabrielle Mcmillan
I got the werst service and my friend sydney wasn't a nice person was so very mean didn't give the greatest service and I would never go to Francesca's ever again they do not give best service ever
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January 2021 by Billie Zyntek
Definitely a nice new look when I walked in. Nicely organized and great customer service.
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January 2021 by Freshwater Felines
Extremely friendly staff. Great deals and quality merchandise.
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December 2020 by Kaleigh Moore
I had been shopping for 5 minutes and the girl working rudely demanded that I put a mask on or I had to leave.
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November 2020 by Jacqueline Tyson
I love the store, however, the customer service was awful! I called to ask what time they were closing. The young girl that answered told me that they closed at 8:00pm. I drove all the way to the store and arrived at 7:49pm and the store was CLOSED! I needed to pick something up. I was furious because I could have made another appointment instead. They wasted my time and gas! Ugh!
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October 2020 by Tia Ray
Upon entering I was not greeted. As I walked around further the two employees seemed to be more interested in their political conversations than the customers walking around. I think it is highly unprofessional to talk about your political views while at work. They're lack of manners andgeneral awareness of paying customers would have me very concerned as an owner.
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October 2020 by Amanda Berry
Super cute boutique. Friendly staff. A little pricey, but with the constant sales, most items are a steal! Great quality!
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September 2020 by Robin Moore
Horrible attitudes!!
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July 2020 by luvenia tyler
Always find one of a kind items here
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October 2019 by Lisa Mullins
The employee's name who I didn't catch is very rude. I made an online purchase and never received a confirmation email but I was given a order number on the site which I used to keep up with my tracking. I kept checking it and It said it was delivered so I go to the store to pick it up and the employer was SO rude to me. She could not find the items and asked if I was sent an email and I explain to her that I never received a confirmation email when I made the purchase so I did not rely on that. She just got an attitude even more after that comment and just ended the conversation with we always send emails. No apologies for the confusion or inconvenience or anything. HORRIBLE customer service.
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October 2019 by Lisa M.
The employee's name who I didn't catch is very rude. I made an online purchase and never received a confirmation email but I was given a order number on the site which I used to keep up with my tracking. I kept checking it and It said it was delivered so I go to the store to pick it up and the employer was SO rude to me. She could not find the items and asked if I was sent an email and I explain to her that I never received a confirmation email when I made the purchase so I did not rely on that. She just got an attitude even more after that comment I made and just ended the conversation with we always send emails. No apologies for the confusion or inconvenience or anything. HORRIBLE customer service.
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February 2019 by Jon N.
So helpful, patient and friendly as I struggled to figure out how to return my daughter's dress and order the correct one! Thank you!
