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March 2024 by Lisa B.
Previously I have bought many things at Friendly Pets including a rabbit, various pet foods and a lobster. My last and I mean last visit, I bought a glass aquarium top. I took it home and started to assemble it. The glass top cracked in my hands and came close to cutting my arm. I took the defective piece back to Friendly Pets. One of the managers told me there was nothing they could do for me, no exchange, no refund, nothing. Very cold, not helpful at all. That $25 loss on my end cost them a customer and I'll do what I can to make sure that everyone understands that this business will not help you if you have an issue with a product that they sell. This business has a 1.5 star out of 5.
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December 2023 by Stephanie Greeson
We went over the weekend seeking bettas for our tanks! We love going to friendly pets because of the aquatic section in the store. It’s amazing!Anyway, We purchased 6 wicked looking bettas and so far they’ve all done great! Especially this Beautiful Giant betta they had!Thank you Friendly Pets! We will be back!
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December 2023 by Chanel A
UNFRIENDLY PETS!!!! I went 2 days ago and the dogs were in terrible conditions, poop and pee that no one cleaned so the dogs were in the little cage with it, too many dogs in one cage, the dogs were trying to dig out of it and bite their way out it was very sad. The fishes were dead in little containers. Ferret was by itself they need to be in pairs, way more issues. You have to hate animals to walk in this place especially purchase from this disgusting store. Please read up on puppy mills before purchasing from them. I can’t wait until places like these are shut down.
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December 2023 by N F
Would never buy a thing from them. Puppies were crowded in tiny boxes. It was hot and these poor puppies were panting some of the kennels had 4-5 puppies and it was only like a 3x6 area. Not to mention their water was from a hamster bottle. I don’t know who to call yet, but I will. Also what happens to these puppies if they get too old? Please don’t sell or buy animals like this. It should be a crime.
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December 2023 by Chris Perry
Came by with my fiancé to check things out. Terrible idea… This place is ran by useless attitude ridden teenagers who couldn’t care less about any of the animals or customers. The puppies are all crowded into feces filled cages trying to claw their way out. Despicable and truly heart breaking. Do not shop here! You are better off going to a shelter to adopt your pets. It will be a great day for all when this place and others alike are shut down! Friendly Pets and staff you should be ashamed of yourselves.
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December 2023 by Nickie B.
Don't buy yor fish from this place.....I have had an established tank for 3 years and I wanted a congo tetra. I found one here after putting it in my tank all my fish are dying from ick. I will keep you updated if I chose to take legal action against this stoe.......
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December 2023 by plaguedoctorgaming
I recently got a bird here after my other passed away. We bought it and got a warranty. He passed away two years later and then we went back tried to get our money back and they said we could only get the warranty if we got food. They never told us that and we never got our money back. Some old lady yelled at us and said WE killed their bird when I belive they had killed them. Please don’t go there at all unless you want animals from horrible mills. Please don’t and don’t support them at all. Have a good day
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November 2023 by Matthew O.
The employees are great when trying to get people to buy animals or every other highly priced item that they sell in this animal mill. We just bought a cocatiel two days ago. It was until this morning (less than 48 hours) when he was lying dead in his cage. When we bought him back to the store all kinds of excuses were thrown at us. 1. We didn't buy the insurance, so there's nothing they can do. We were never even told about the insurance. 2. We didn't buy the food from them. We were never told about that either. 3. Even if the store was closing in a half hour, shouldn't we have been told all of this information? It's not a pet store that cares about the animals. It's a place where they care about money.
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November 2023 by Giuliana Bevelacqua
DO NOT GO HERE. here’s why…1. Staff are disrespectful to customers and animals, they don’t clean “tanks” or environment.2. Animals are OVER populated in the showing displays, they all look so depressed and so do the birds, bunnies, cats and rodents.3. The dogs drink their water from a Hampstead feeding tube!!! Disgusting….4. No attention for puppies5. Bad pricing for dogs.6. Smells awful, looks like a puppy milWe immediately could tell when we walked in to this place it was sketchy and I will not put money towards this so called “friendly pets”. If you care about animals you would never think about going here again. It doesn’t deserve any stars. They can’t even be outside in a regular setting with grass, it’s in a plaza.
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October 2023 by Monica P.
Not even a 1 star kicked us out because they were closed for 2 minutes and then said We're closed get out I would not recommend at all and they mistreat animals worst place I've ever been we were going to buy a $3,000 Hans macaw but then they kicked us out rudely we were just trying to save the bird but they lost a well buying customer and I hope more thanks
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October 2023 by Shinigami Doll
Would give it negative stars if I could. What kind of cruel idiot would put these animals in such an unbelievably tight space. The cats and dogs can hardly move around to do anything. This is absolutely disgraceful. The poor animals get miserable. But oh well, as long as they get their money that’s all that matters. I hope they close your shop down. Wish I knew where to report them to.
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October 2023 by JQuavian Epps-Cox
My dad Jeffrey and I loved our visit at the Greensboro store. We both work for a veterinarian and are amazed at how loving and social the puppies are. Puppies that happy are obviously taken care of. ❤️
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September 2023 by James Lawless
I go for the fish. They have a wonderful selection of fish at a great price. The gentleman named Mark answered every question we. I will definitely keep using them for my fish needs.
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September 2023 by Kayleigh Wyrick
Talk about a puppy mill. Puppies crowded in tiny cages, filled with pee and p**** Anyone who cares about animals wouldn’t buy from here. Overpriced puppies with horrible genetics. Puppies lacking the basic social skills and needs to be solid adults. Watched an employee take a corgi out to let “meet” someone just for the puppy to be tossed back in the cage like he was just another piece of merchandise. Places like these aren’t open for the “love” of animals. They are open to make themselves another dollar. Save your money, find a reputable breeder, and actually purchase your puppy from someone with quality care.
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September 2023 by Payton Jarvis
I have never been more upset while being in a pet store in my life. To start off, there were multiple puppies in overcrowded, tiny “display tanks” looking so depressed, many of them laying around gazing out of the tanks with the saddest eyes. Most reptile tanks were so small you couldn’t even see in them, with feces all on the sides that will attract mites. The birds seemed both sick and depressed, with gunk all around their eyes indicative of an infection. I noticed 6 employees in there that were standing around when they could’ve been caring for their animals. I will never go there again.