-
October 2023 by Sutton M
I made an account online and scheduled an oil change just to be told I can't use that type of oil. I drove way out of my way to come here too. I don't like bait and switch scams. I literally put my cat's make and model in the system it should have told me I needed a different type of oil there but they want you to come in and over pay for an oil change. I would go elsewhere.
-
August 2023 by Shahram A.
I took my car there for change a tire. They sold me pre-damaged tire. I didn't understand at the timeMy car is started shaking. I take it there to fix and I realized my tires damaged They charge me $180 for road hazard protection (free replacement tire)They not responsible about that? and I asked him why they call police for meThe manager of this place he's terrible
-
June 2023 by NxtGeneration
If I could give this place 0 stars I would. They do not want any extra business even if they appear to be Not busy. Coupon is scam and they will upsale you. I took my car in for oil change and an older man came out , didn't greet, said I needed my car registration to put into system or he couldn't help me. I brought back info and then he said that my car takes only synthetic which is not true. When I told him that I do not have to have synthetic he pushed my registration paper back to me without a word. I guess that was my cue to leave. Unfortunately BADYEAR will never get my business. I don't care if they offer free business. Guess I should have read the reviews before going.
-
April 2023 by BE400 PLT
Do not take your vehicle here if you value the appearance of your wheels.Absolutely ruined mine when I took it for 4 new tires.I expected better from Goodyear. Won’t be back.PS - they weren’t like this when I took it in. Unfortunately I picked it up in a rush and didn’t even think to check.
-
February 2023 by Skylar Christel
Didn’t give me the advertised discount and added extra fees. What was advertised at $40 ended up being $55. Customer service was not prompt but the service to the car was.
-
February 2023 by Chris Whitmore
Terrible service here. Counter service is trash. Don't ever come here. I promise you'll thank me later..
-
November 2022 by Francis Irwin
Management very rude talked while walking away closed door in face.This is second time I've been there same thing.Dont even rate a 1 star.Will not recommend except to stay away.
-
October 2022 by Darwin h.
I took my car for car care service check my brake, oil, tune up check wheel alignment check . My appointment was at 1:30 my car was out at 2pm I ask them you guys check my car that fast. Told him ain't no way in hell it took 30 mins . It took Firestone hour or more to do a brake system check. He told me leave the store yes they are racist u can see all in his face n how he acted. Dnt waste ur money or time here.
-
February 2022 by Samuel Dixon
GOODYEAR!?!? More like BADYEAR. Had a flat tire on company van. Company van also needs an oil change. Upon arrival a man came out of the back. Explained my issue to him offered to have them change the oil and fix the flat he said appointments only that they don’t have time they do appointments only. Right now there is 1 vehicle inside and the parking lot has 9 open spots. Looks to me like they are not so busy they just don’t want the “extra work”. Man inside did not even introduce himself or have a ID badge visible. Very unprofessional and horrible experience. Now I still have a flat tire, driving a 8,000 pound van safety hazard, and still need an oil change. What a waste of time!!!Maybe I should contact my tire company and see if they can schedule an appointment for giving me flat tires, so I can schedule an appointment with “BADYEAR” to fix them.30 minute UPDATE.Went to Firestone less than a mile up the road they were actually busy but were willing to fit me in just said it would be “hours”, but hey atleast they offered to pump air in the tire. So I could make it down the road they even gave me the names of some places that may be able to help me out. THANKS FIRESTONE!!!MR. TIRE in the Friendly center less than 5 minutes from both Firestone and Goodyear! Is the real winner here. They are doing my flat repair and oil change and they have 4 vehicles in the shop and said I would be good as new in less than an hour! You made us a happy customer!!! You really have tires and oil changes figured out! WAY TO GO MR. TIRE!!!
-
December 2021 by vincent gatto
Battery died a parking lot over and they helped me get a new one, then the guy behind the counter helped me install it. Great people there
-
September 2021 by Jennifer Whitley
My husband stopped in to get a tire on his truck patched/plugged this morning. The worker told him that he could " leave it and maybe they would be able to get to it tomorrow". A simple task that could have been completed in less than 20 minutes.
-
June 2021 by Stephen Carr
I have been going there for 20 years and their current service manager is poorly skilled socially and their service has declined considerably. I'll not go back
-
June 2021 by Ann annn
Great service, they always do a good job on my car
-
June 2021 by Kurt Geldner
Great team! Great service! Been taking all my cars to these guys for 10 years!! Never been dissatisfied!
-
March 2021 by Len Scaffidi
no masks on employees? no business from me.
