Grease Monkey, a reputable auto repair shop, has consistently provided exceptional service to its customers. According to the reviews, the staff, particularly the manager Daniel and other friendly attendants, have been praised for their professionalism, kindness, and willingness to go the extra mile to address customer concerns. Customers have commended the shop's ability to promptly handle various automotive issues, from oil changes and light bulb replacements to diagnosing and resolving complex problems like oil leaks. The staff's expertise and dedication have been highlighted, with one customer noting that the technician "took the troubles to heart and went to work" to find the source of the problem. Furthermore, Grease Monkey has been recognized for its fair pricing and customer-centric approach. One customer was pleased that the shop did not charge them for an issue caused by a previous employee, while another was impressed by the staff's compassion and kindness during the payment process. Overall, the reviews paint a picture of a reliable and trustworthy auto repair shop that prioritizes customer satisfaction. Grease Monkey's commitment to providing exceptional service has earned it high recommendations from its satisfied customers.
Had to get car towed there today and Daniel was beyond amazing and informative along with the rest of the staff. He spoke to me and not at me and made feel comfortable with my decision.
December 2024
I came here to get my oil change, light bulb replaced and fuel line cleaner all in less than an hour, if you’re coming here ask for Daniel the manager. They really take care of their customers! HIGHLY RECOMMEND grease monkey on Burlington Road.
December 2024
The service was fast and effective, and the staff was very friendly and accommodating. Very pleased!
