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February 2024 by James Hayes
Been standing on isle 8 for almost an hour and kept asking for help, trying to buy a 200 dollar rotary tool and no one will come, the only guy that helped doesn't have a key, said he was going to look never came back
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January 2024 by Michael Cates
It's the only place I go for all my needs. Bought all new Appliances stainless L. G. Here way better prices than Lowes and they can always answer your questions with anything, unlike Lowes.
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January 2024 by Chuck Forsbrey
They don't take phone payment method. How did the company this big not take phone payment. What's wrong with you I'll give you the times.
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January 2024 by HoloxFauxFecs
This complaint is about a person named Fonzo working at the customer service/Returns desk.I'm a professional in the trades and would like to address his standing around and being on his phone while he could be doing something more productive. I spent about +\-15 minutes at this Home depot on Elm Euegene St in Greensboro and the entire time he was glued on his phone. I asked him if he could check me out (no he was not busy with anything else, it was his personal phone and not a work phone, he was on social media by the way) and he slurred out that it's the returns counter and I could check out down the way. I know this, but typically it's good customer service if you aren't busy, to check out a customer.I asked on my way to the cash register what his name was and was told he's also the customer service supervisor.My suggestion is to get an adult who's actually actually going to provide customer service.
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January 2024 by Brian Fichtner
Had to wait for 2 1/2 hours for someone to tell me my order wouldn't be ready until the next morning
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December 2023 by Rhonda Connally
Service was good got wood to make bed frame turned out great
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November 2023 by Tammy Gibby
VERY rude and nasty employees working at customer service desk. These people should not be working with the public. Sandra needs to be as far away from customers as she can be.
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November 2023 by Jason Mclaughlin
It's close to work to find what I need. Just wish it was a Lowe's. At least the skanks aren't walking the parking lot anymore.
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November 2023 by Franklin Galberth
It be your own kind that can’t assist you! It’s the long wait for someone to call someone to assist you but the announcement for sign ups for a Christmas dinner can take precedence. I am thoroughly disappointed
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November 2023 by David Styles
Usually, they have what you need
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November 2023 by Danny Wilkins
Never have what I need always say we can order it
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November 2023 by Eternal Bourne
This is the slowest (on purpose) home depot I've ever been to! The employees act like they're not computer literate. If you ask for help in a certain section, the cashiers act like you're a nuisance. It's just terrible. Even the management acts like you're the problem
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November 2023 by Arron Swift
Great store, they had everything I needed.
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November 2023 by Amanda Baldwin
We got our home measured for flooring. And the person who came to our house was so disgusting. Smelled so bad. And leaned on our countertop to do his quote. Our house still stinks. Do NOT get a person to measure your house. You will regret it! He used an automatic measuring device, so he didn't even do anything. Yuck! Home depot has zero standards for professionalism or professional appearance. Disgusting!
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November 2023 by Patricia Murray
When I called to check the availability on the African American Santas and Nutcrackers they explained they didn't have any in stock and wouldn't be getting any more in stock for the Holiday Season this was very disappointing to me. We're still in October and I can't get a Brown 3 ft. Santa or Nutcracker for Christmas. Home Depot is my husband's favorite store I told him he has to find another favorite store. Home Depot I need my 3 ft. Brown Santa and Nutcracker.