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February 2024 by Angela
Walked in just to ask a question. The lady at the front desk couldn’t answer the question so she told me she would let me talk to the other Caucasian lady sitting directly in front of her facing the wall. The lady heard her and said nonchalantly not right now I’m busy. It’s 10:30 in the morning if your attitude is that bad and you didn’t want to come to work, you should have stayed at home.
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October 2023 by Dwight Herring
Highly recommend HR Block...very professional and very helpful
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May 2023 by Vernon Harris
My state tax forms was done incorrectly causing me to receive one third of what I was expecting. I went to three branches, couldn't find anyone to help me.
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April 2023 by Juanita Poole
My professional advisor Mr. Henry Chen was pleasant, kind and very patient and informative of any questions asked of him.
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April 2023 by Richard Phillips
We've been with HRB for years and very satisfied with the personal service extended.
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April 2022 by Patience Jones
They take there time in explaining everything they are doing when it comes to doing your taxes. They make you feel good about the next year
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April 2022 by Larry Williamson
I liked the service except the price. For an individual with a limited return, I thought the price was too steep.
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March 2022 by Eric Tedford
Rosemarie Palma is a wonderful person to work with.
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February 2022 by Miry Perez
John flynt was very helpfull when filling out my taxes,and explained every detailed. Definitly will continúe with him.fully recomend him
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February 2022 by Michael Weatherspoon
Miss Pamela was extremely helpful in my taxes she's really professional
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February 2022 by Carl D'Agostino
Mr John Flynt is very helpful and thorough.
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February 2022 by Views from the Qs (STUgolz)
He was helpful and knowledgeable in my visit
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February 2022 by Linda Smith
Got there way ahead of time. The person who was supposed to work with me kept putting me off.. for over 40 minutes. So then another person was coming in and they were going to take them right away. I finally THEN got to work with an employee, though not the one I was supposed to. She was Maureen Yaner, and she was a"5".
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January 2022 by Jen
Basically told me to deal with IRS myself even after I paid them for that service. They messed up my returns not me. They also refused to even help me when every time I called Joy that answered the phone told me about her returns. Rude. Very unprofessional and will be doing Better Business Bureau report. Kim even hung up on me when I asked for a supervisor and currently been on hold for 30 minutes. Total dismissal. Cancel my appointment for next year IMMEDIATELY. And just to let you know I still never got a supervisor on the phone I had to call corporate and find out that this location was wrong for not honoring the peace of mind service that I paid for. April 5 my funds were supposed to be deposited in my account it is now almost May and I have been given the runaround for the whole month of April when I paid for this service for them to handle IRS for me. But all Joy that Answer the phone is worried about is telling clients about her tax return and not relaying the message that something is wrong and needs to be investigated. I shouldn’t have to pay for a service that they are not even going to honor. And I will not be returning to this location or any HR block at all for that matter. Because they do not hold up their end of the deal and they will not investigate for you they will not keep their end of the peace of mind deal. They will still leave you on your own.
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October 2021 by RazEdge
The service was professional as it should be. I have been with H & R for many years. My tax preparer is Marti. What a lovely person!
