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March 2024 by Nicole “HijaDePuta” De La Cruz-Landeros
Mrs Citti has helped me 3years running she’s just amazing as her children
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February 2024 by Bets Bullins
Exceptional Service!That's why we return year after year.
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February 2024 by Heather Cates
Suvarna is helpful and knowledgeable. She always gives me helpful tips to prepare for my financial future. She is the only person I trust to do my taxes.
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January 2024 by Jason Locklear
Done quickly and accurately
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April 2023 by David Senkus
Debbie Citty is one of the best tax professionals I have ever worked with. I recommend her 100%! H&R block is convenient in every way. Two thumbs, WAY up!!!
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March 2023 by Bonnie W.
This review is for H&R Block - Online - USA. I spent over a week trying to do a "free" tax return online. Also spent 3 days on phone calls - lasting 2 hours, each with representatives who were unable to help me with my problem. The return went from free to Deluxe which cost $100 for both Federal & State together. This was due to needing another form which was not included with the free one. After going all the way through & paying the $100 - I get a message saying Federal return was rejected & State was on hold because it has issues that need to be fixed - but it does not show what the issues are. I went around in circles for 3 days going through everything entered & speaking to different reps in different cities/states - mostly in Texas - but none of them knew why it wouldn't go through to refile. Then when I was about to put a stop payment on my card & start from scratch - I finally got a rep named Shannon in GA - who knew what the problem was & fixed the issue very quickly so I could finally file it again. Thank you, Shannon - I am giving you a good review. Even so, I do not plan on using H&R Block again next year - due to so many of their workers not knowing what to do & passing me off to the next person! Also, the receptionist at my local store on Bridford Pkwy in Greensboro, NC - when I called to ask for help - was very rude & refused to transfer me to the lady who helped me last year - since I wasn't a paying customer there this year! The online service is a big scam & uses false advertising - because they make you think you are using a free service - but it never seems to actually end up being free! They always find a way to charge you for a form you need or an expert to help you. Then if you go into the office - it ends up being a cost of $300. Online filing at $100 was high enough for me!
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March 2023 by Mary Cuadras
Amazing income tax office, with very experienced, knowledgeable tax professionals!
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February 2023 by Amber Fair
Lyn Haithcox did an Amazing job! Very friendly and knowledgeable. I will continue to use Lyn for all my future tax preparations. Thanks a million Lyn!
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February 2023 by JoAnn Justice
Betty Gaydon is a wonderful woman. She is extremely helpful.
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April 2022 by Sharon Whitehead
Always professional and user friendly. A special recognized individual in Betty who has been your representative for years. I trust her completely with my returns
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April 2022 by Jemotte Smalls
Mrs Tucker was very friendly and explained everything to me
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March 2022 by Janice Jeffries
The cost is prohibitive. It increases by at least $75.00 per year. This year, it was too high. I'm not happy about that at all.
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March 2022 by Robin Johnson
The accuracy, knowledge, and professionalism of my tax preparer, Nancy Jackson.
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February 2022 by Chino Green
She was really great she was sweet nice really helpful always listen when I needed her to love this place
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February 2022 by Lisa Perry
The tax preparer was wonderful.She was very informative and a delight to work with.
