H&R Block received positive feedback for its friendly and patient staff. Customers appreciated the kindness and helpfulness of team members, especially those who took time to explain details and ensure accuracy. One reviewer noted a less satisfying experience with a new tax preparer who was less patient, highlighting the importance of patience in the process. Kerri was praised for her thoroughness, honesty, and courtesy, making sure everything was done correctly and explaining payment options. Overall, clients value the welcoming environment, prompt service, and staff who go the extra mile to assist with their taxes.
Can’t say enough sweet things about the team at this H&R Block!! Ms. Helen up front is an absolute joy, very patient and kind when helping me set up an appt. Mr. Ron helped me file — was also very patient and kind throughout the process. Will definitely be back next year!! 💚
February 2024
My original tax preparer retired so I was stuck with a newbie. The experience in getting my taxes filed was definitely not the same. My tax preparer could've been more patient inputting my tax info because mistakes are largely prevalent when they don't exercise patience.
April 2023
Kerri did an awesome job! She went through everything with me and made sure it was done right! She also went through payment options when she could’ve just charged me the higher price, so I really appreciated her courtesy and honesty!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
