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February 2024 by Ken S
Little too much of the local street community inside the doors. Yelling and screaming... obvious working girls and pimps... great for partying, not sleeping!
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February 2024 by Chanel London
For the price, my stay was pretty good! The staff are awesome and extremely helpful. No complaints!
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January 2024 by Matthew Scott
Skylar (front desk) and Brandon (maintenance) are on-point! I mentioned the heat was out and they came up that very evening and replaced the entire unit! They also took the time to address 3-4 other small things while they were in the room, and even noticed the security latch needed repair without me telling them!I am so glad I stayed here. Was looking at a couple of other places down the road but this was the best price. Now I can say it’s not just the price, it is also the service. I am so glad to be staying here, and grateful to be at a place where the staff care about the residents and each other (they work well together as a team as well).
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January 2024 by Ayotunde Graphics
Well I had an issue with my card and they dealt with it professionally except for 1 person on there staff she acted like a child and threatened to escort you off the property with police because she didn’t now how to deal with the issue. She needs better people skills very rude!!!Safety: I send the cops up there
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November 2023 by Katrina
Where do I start...the decision to select this extended stay was a big mistake for my family and I. My intuition was on full alert mode upon entering this place and I knew it wasnt going to be a suitable place for us but thought we will try. It just seems like a place where people are struggling, trying to continually save money, or trying to get on their feet. The best part of my experience is the kindness of the front desk clerk upon checking in and the Thai restaurant across the street. I was suppose to get a premium double bed but it did not look premium at all. Cannot imagine what the other rooms look like without upgrades. In fact, it didnt look triple cleaned as advertised. It needed to be wiped down in the bathroom and kitchen with disinfectant. The room had an odor. When we turned on the heat the burning smell was so strong that the fire alarm went off. We discovered that we didn't have hot water, so for 3 days we didn't have hot water to shower. I reported it to after hours by leaving a message, but they never called back to follow-up. I happen to see a maintenance guy in the hall on Saturday morning and he informed me that they are fixing the hot water now. After several hours I called the front desk and she thought it was fixed. So I told my husband if we don't have hot water by the end of the day we leaving Sunday evening. It was never fixed. Sunday arrived and each time my husband and kids came back into the room they smelled like they were rolling in a pit of lit cigarettes, which made it obvious people do smoke in the building when staff isn't there. The halls smelled. It sounded like there was a playground above our heads all day. The stomping and running was nerve racking. It just was not a good experience at all and I should have advocated for a refund of some of my money because we weren't there for a week. I was just ready to leave. Considering our experience, it wasn't worth paying a dime.
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November 2023 by Asia Bumgardner
My husband and I have been staying here for 5 months. We initially did not intend to stay this long but it's been comfortable enough to continue living here while saving money. Maintenance is very prompt in responding to any issues and we definitely love the location. All in all I would recommend for both a short term or long term stay.Safety: Never felt unsafe.
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October 2023 by Alpesh Tater
A very nice extended stay hotel to stay. The manger is the most amazing person and makes your stay comfortable . He is just one call away and is very very helpful.This is not a full service hotel but I never felt it because schuyler the manager is just a call away.The location of hotel is also very good.Will definitely come next time .
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October 2023 by Tiffany Bailiano
I have met the manager and the maintenance man and they are awesome people. My husband talks to management all the time and he is an awesome guy. My kids absolutely adore him and the maintenance man.Rooms: The rooms are nice, there spacious, accommodating, then there's plenty of room for me to be in my section of the room and my kids to play around with their toys.Safety: I would have to say safety is really good here because everybody knows my children here and everybody keeps an eye out for my children and their children so I like the hotel because I feel safe here.Walkability: Although I don't leave the room my husband leaves and goes out on me. Pretty much everything we needed is within walking distance, food, convenience stores and wherever we pretty much need so it's a good location.
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October 2023 by Stefano Bailiano
My family and I have been to a lot of hotels and at all the hotels that we have been to I have to say that the InTown Suites is the best. Not only are they clean, very well mannered and respected but themanagement is awesome! I would recommend InTown Suites to anybody.
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August 2023 by Barbara Coar
Schulyer is doing an amazing job! He has really turned this property around this past year! Its clean, safe, and the rooms are always immaculate! Great place to stay! ❤️
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August 2023 by Brittany “Baby Doll B” Bryson
Loved it there. The pool is what made us want to visit. It wasn't crowded,what so ever. So we had alot of personal time with just the fam in the pool area. It was super clean. Thier breakfast was top notch
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August 2023 by Eric Cooper
I lived at this Extended Stay for a year. The price is very reasonable for everything that is included and is cheaper than the wife and I renting a place. The laundry facility is top notch and there are a wide range of shops, restaurants, and entertainment close by. Even though they are short staffed at the moment, the people who work here go out of their way to help you with your needs.Rooms: They have several different types of rooms available for people from regular queen size to the King size larger more luxurious rooms. They are clean with a decent size TV. Free Wi-Fi and regular cable with Showtime
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August 2023 by Bryan
Outbof all the InTown Suites in the Triad area this is by far the best one it's mainly because of the customer service that is provided at the front desk very aweso.e experience keep up the good work. A very dedicated staff that goes above and
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August 2023 by Christopher Jones
This place has really changed from my previous stays it'really shows that new management has taken over really enjoy my stay here now and will continue to come
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June 2023 by Linda Rust
I’ve stayed here about 7 times. The managers have always been amazing to me. Always accommodating and friendly. Rooms are being upgraded and they are real nice. I’ve stayed in traditional and a update both were very nice. Housekeeping is friendly and doesn’t bother you like most hotels. Location is not too far from the city and stores are literally 5 min up the street. The price is very reasonable compared to other extended stays. Highly recommend this hotel for a long stay
