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March 2024 by Ann Grace
What a pleasant experience the guy was so pleasant and nice that helped us out and answered our questions. Thank you so much.
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March 2024 by Shawn Smalls
The manager Tim was super friendly. He took me step by step through the process and my options. He explained everything clearly and was patient with questions and eager to make sure I was satisfied and understood. You can tell he truly loves his job. His energy was authentic and not robotic. He was funny and made me feel comfortable about my decision to rent.
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December 2023 by MARCUS shivers
Tim was the best worker at this storage unit. My unit was behind in payments and went above and beyond for my account and appreciate all the assistance needed to prevent my storage unit being in default.
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November 2023 by Lindy Williams
The team is a pleasure to work with! Tim and Ann are truly customer focused. And the facility is great.
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October 2023 by Laurie Vaughn
My experience with Tim at stage coach is nothing but over 5 stars. I was extremely confused when trying to make a payment was told false /basically lied to from the Bessemer location. Tim had followed up with me immediately anytime I have left a message and professional, informative to help answer and resolve any concerns. I would not leave this location especially to another sister store life storage because of the customer service with Tim. However I definitely do not recommend Bessemer. It’s obviously who you talk to. I spoke with Becky today and it was a great experience for the information only to realize Shawn yesterday straight lied to me. Us as customers should not be in my position that has transpired. I am still stressed and highly confused with the lie Thai have came to find out thru speaking with Becky today who could see if my location had units. Shawn Told me he could not see their system and inventory…however offered me my size unit at a cheaper rate. Also did not tell me first month would be free. And my call was forwarded to him bc of a meeting. Thank goodness for Tim to decompress my situation professionally and I will not go to another location because of the outstanding customer service he provided.
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October 2023 by R R
Clearly labeled hours off when someone will be in office and when I can access my belongings. Very clean and organized. Has lots of cameras for safety. It was easy to get a unit and check-in was very easy and thorough.
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October 2023 by Leah Taylor
Tom Collier was extremely helpful. I was having a small issue with my until and he fixed it IMMEDIATELY. Great smile and customer service.
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October 2023 by G L
I was concerned about the changes but I met the new store Manager today. Tim is very personable, kind and he has great customer service. He made me feel comfortable and valued as a long time customer. Thanks Tim!
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October 2023 by Michael Searcy
Tim was extremely helpful and customer service was excellent. He answered my questions without hesitation. I’m a very impatient person and he dealt with my like a true professional.
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October 2023 by Renada
Robin & Anna are great. I’ve had some issues which caused a delay in my payments. They have been more than understanding and ensured me when the late payment should be paid so it won’t go into lein status. They have great attitudes. Very thankful. The customer service at my last storage location is the reason why I moved my things. Keep it up.
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September 2023 by sarah lowder
Love the Greensboro location on Stage Coach Trail. Clean and the staff members are wonderful. The new company that purchased Life Storage trying to raise rents by a huge amount, but the local staff has worked with me to try to ameliorate that. The units themselves are very nice.
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September 2023 by Martie Emory
We have been renters with Life Storage for 10 years and find them very professional, helpful, and friendly! Our items have always been safe and easily accessible.
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July 2023 by Princess Haugle
Amazing service ! And really nice people . Affordable pricing as well
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June 2023 by Keisha Mebane
Anna was awesome! Handled our needs from start to finish. Excellent customer service
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June 2023 by Marcus Jones
Mrs. Anna was very helpful and acknowledged able and gave us great customer service. ?
