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April 2024 by Helen Feagins
Wait, time was too long, all most 2 hours
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April 2024 by Kim Haigler
The one in Concord is the best the one in Greensboro was horrible service was bad not enough employees a steak was undercooked twice will never go back
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April 2024 by Dawayne Crite
Came in for lunch and waited 50 minutes for a salad. They claimed their system wen down however my meal seemed to be the only one affected. Would not recommend them.
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April 2024 by Hatem Qasem
Delicious steak, fast service, good deal, and acceptable price. Excellent family experience, I recommend trying it.
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April 2024 by Jeff-Gail Van Ness
I got the 22 oz porterhouse and my wife got the 20 oz New York strip. The New York strip had much better flavor than the porterhouse did and was more tender. The waitress was excellent and the food came out in a good timely manner.
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April 2024 by Caryn Rambert
One of my favorite restaurants. I love the stuffed mushrooms.
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April 2024 by Brenda Ingram
I was not happy, this place had roaches. The staff tried to act like it was not an issue but it definitely was, they didn't want other guests knowing what was going on, sending the manager out to address the issue. I understand things happen but I'm not use to seeing roaches, very uncomfortable! I also watched how people were coming in waiting looking for a hostess but no one was around.. A lady cane in ro pick up a to go order and waited bout 10mins before anyone came to help her!! Smh I feel as if this place needs a good cleaning and bring on more staff. People are ready and willing to work..
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April 2024 by sandra boyte
Always good!!
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April 2024 by Cbb Cbb
Everything was great. There were just too many customers, which, I guess, everyone else thought it was good also. ?
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April 2024 by Brandon Barnes
We waited 15 minutes at the bar on a Thursday just to be ignored and left.
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April 2024 by Phillip Trocano
Very cold and seems to need a good cleaning
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April 2024 by Gwen Brannick
My salmon was delicious.
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March 2024 by J David Hillery
The online get in line ahead waiting system worked great! The hostess accommodated a seating change to a booth which was appreciated.My wife and I were in a hurry of sorts and ordered drinks and entrees immediately. The waitress was friendly and smiled. She had a neat appearance and was professional.Cesar salads and warm bread hit quickly and was fresh and tasty. The entrees pushed out in around 20 minutes. They were not too busy, so we expected a quick turnaround.My wife enjoyed her salmon and baked potato. I started on my loaded sweet potato which was awesome. The waitress did a very early check and everything was fine. However my Outlaw steak cooked medium was rare. It also was very fatty.I pushed through around a quarter until we flagged the waitress down and told her. At this point my wife was done. The waitress apologized and offered a refire which I turned down with being in a hurry. I also did not want the same fatty steak. We requested a bill.She quickly came back with the bill and offered us desert to go which we declined. She said the manager discounted my steak 25%. I was not going to complain, but the meat was overall poor quality, then add in undercooked. I was also disappointed the GM did not come to the table.A 2.5 seems fitting. I tipped 30% to make sure the waitress was taken care off due to the discount. Her mistake was checking in too quick, but then not again after the meat was cut. A GM visit to apologize would have bumped my review to a 3.I'm still a fan of the chain, but not rushing back. Such a shame.
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March 2024 by Robert Mowery
First time back in about 2 years due to poor service / bad food then.Service started off bad / reception person got my phone number wrong so text that table was ready was missed!My wife ordered a filet / something was served that was about a half inch thick.When we co.plained it was not a filet wait person tried explain sometimes that happens!We refused it and 10 minutes later we got a filet AFTER I ate my steak before it got cold and tuff / NO OFFER TO KEEP MINE WARM OR TO GET ME ANOTHER WHEN THEY WOULD BRING MY WIFES REAL FILET.Sad to say service is typical because there is no management and servers today for the most part are totally indifferent !
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March 2024 by chris pritchett
We had a great meal tonight! Kelly our server was the best we have ever had hands down!!! Make sure to ask for Kelly and try the crusted parm chicken it is fantastic!
