-
March 2024 by Kev S
Great place
-
January 2024 by Amanda Obregon
Our babies always stay here when we go out of town and they can’t come with. The staff is friendly, our babies are happy when we return, and they’re well taken care of.
-
January 2024 by Laura Goodman
Amelia, the head groomer, did a great job with my Yorkie!
-
January 2024 by Ashley Vasquez
I chose this place after reading numerous positive reviews (I hoped the couple negative were exaggerations) and the convenient location. We boarded our dog the week of Thanksgiving. We were told there were no problems, besides him using his nose to try to break out… “kennel nose” though we were not told how bad it was though, just that it was “a little raw” not completely scabbed over. All of his toys were covered in blood, and his bed was too as they were washing it when we arrived and we had to buy a new one. When we picked Bleu up it was obvious that he had lost a significant amount of weight to the point where his harness was hanging off of him. I know his anxiety can get the best of him, but just about all the food we gave them was gone so I don’t understand where it all went, but I just wish we were told he wasn’t eating cause we would’ve enticed him with treats. My #1 issue, is that a couple weeks after his stay he began coughing. Bleu ended up being in the ER vet twice over the course of the holidays and was to be hospitalized to start an aggressive treatment of the infection. Bleu is never around any other dogs, and he’s never been sick so the timing is not a coincidence. I rated 1 star simply for the 2 women who absolutely adored our dog, called him by his nickname, and made it clear they gave him love while we were gone. We will never board our dog again, not just at Lucky’s but ANYWHERE.
-
January 2024 by Heather Parsons
We love Lucky's! I've boarded my dog at several different local places and Lucky's is the only place she's gone where she doesn't get separation anxiety. They obviously take very good care of her! I had her groomed there during her recent stay as well and they did a wonderful job! I highly recommend Lucky's to care for your fur baby!
-
December 2023 by Ryan Wyrick
Update 12/10/23:I was told I was able to pick up my cat between 12p and 5p. I showed up at 1:15p. There were 3 people behind the front desk. NOONE greeted me or asked any questions, and one lady even got up and went to the back when I tried to get her attention, without even saying a word to me. When one of the ladies finally acknowledged me (after 5 minutes of me standing there in the dark, no lights were on in the lobby), she informed me that the "front desk person" would not be in till 1:30pm or 2:00pm. So I had to go out and wait in the car for a 4th employee to show up so I could pick up my cat. This place needs help like no other. ?
-
December 2023 by Rhonda Evans
My baby is always happy when he goes there. This makes me very happy.
-
October 2023 by Hart Spring
If there is a pet resort more trustworthy than Luckys, it has to be in HEAVEN. My review won’t fully articulate my gratitude for the owner Kristie and staff taking PHENOMENAL care of my dog, Tuesday. We had to go out of the country for 2 months. Sadly we could not bring our dog. Kristie went above and beyond to communicate with me via what’s app. When Tuesday got kidney stones, Kristie took care of Tuesday like she was her OWN! The doctors were saying I needed to pay $1300 plus for surgery. Kristie advised me to wait and she tried a particular diet on Tuesday. Problem solved!! I took her back to the doctor and the stones were gone!! I have never had to leave my dog so long, but had no choice. Kristie and her staff totally took my guilt away when I saw how wonderfully she was being cared for. I’d recommend this place to anyone.
-
October 2023 by Raven Mark
They had availability for a weekend when I called on a Tuesday. Smelled clean in the office entry and very well kept. Cute design. Did find a couple of freeloaders in our pup’s fur on the way home although they did appear to be dying. Staff was very friendly
-
October 2023 by James Maloney
Great place to board your pet.Staff is very friendly.
-
October 2023 by Alfred McCoy (smccoy26)
We are so pleased with our puppy’s progress so for in his on and off lease obedience training. Seeing respond to his trainer it’s like day and night. We look forward to seeing his advances in the future.
-
August 2023 by Pam P.
They take great care of my two pups. I don't have to worry about my dogs when they are there.
-
July 2023 by Willie Crawley
This is the best Pet Resort I have ever seen!! Wow! The entrance to the doggie area was like a little home community. The staff is professional and courteous! And we can't wait till our Maxi gets to stay here during our vacation coming up soon.
-
July 2023 by Esthefany Velasques
I had a very bad experience with my dog here, they completely cut off all his hair. The groomer said that she didn’t even know that I asked the front desk to call me prior to the haircut. The haircut looked like they rushed to get through that appointment. And I really wanted to be like, “would you be satisfied if your dog was cut like this?”. The manager called me back after I called to speak to her and all she said was she could talk to the groomer and then she tried to argue with me, saying that they called me twice when the groomer said to me on the phone call to pick him up that she didn’t even know she was supposed to call me at all. His face hair is even longer on one side than the other side. It was a horrible experience for grooming.
-
July 2023 by Lonnie Oliver
The facility is nice and my dog seems happy to see the staff and doesn’t mind staying with them for daycare. Of course he is happy to be home but his tail wags going in the door, and that says something.
