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January 2024 by Marquise Woods
Miranda lied to my face! I went to get my Mothers phone on! Miranda Charged me activation for an insured replacement phone , changed my plan, sold me a Tablet and swore that we wouldn’t be charged monthly for it because I didn’t want data…. She lied to my face! AND WOULD NOT GIVE ME AN ITEMIZED RECEIPT!!! Said the printer was broken!!! ? I paid $76 and My phone was off this morning!!! I had to pay 14.75 to get back on! I will come after the whole establishment!! MIRANDA STOLE OUR MONEY!!!
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September 2023 by Nora Kokoska
The worker was on the phone with a manager. When I walked in, I stayed for 15 minutes, and she stayed on the phone the whole time complaining about another co-worker.
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June 2023 by Mr Williams
I recently received my upgrade & a brand new phone that performs the same if not worse than what I use to have. Whenever I try to call the provider for information on how to fix the problem, the calls are never answered. Not to mention the increase in my monthly bill where I was told last month that with my upgrade, my bill would be cheaper. There are new advertisements giving deals to new customers every day while us pre existing customers are ignored when asking a question or trying to find a solution.
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April 2023 by Imani Myheart
Will sell you defective phones. Have no knowledge of the phones they sell and will tell you it's a good phone. Do not trust them. don't use private owners.
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January 2023 by Cortney Williams
Great customer service Anna is very knowledgeable and knows how to treat customers thanks Anna what a great experience
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October 2022 by Gail Harrison
Emp I'd Tatiang was very rude not only did she snatched my cc from she refused to thank me for business..I've been a customer with metro for 5 years.
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October 2022 by Teresa Leazer
Bought a new phone. They didn't have a cover for it.
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April 2022 by Lucian Antioch
Been paying my bill in cash there for 2 years for them to tell me that cash is no longer accepted but I go to another location (less than 2 miles from this place) and they say they take cash and also said this guy at Alamance rd is a liar.
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September 2021 by Andrey Thorpe Jr
Since my mom was a long time customer at this location, I've decided to try metro out on Alamance. They are great, I've got a new phone, tablet, and car tracker for very low price. I say if you want a good deal, stop by and talk with B.. ??
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June 2021 by Shanna Stanfield
Very good customer service
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February 2021 by Kelly Helm
Was so disappointed that the service I've been with 7yrs doesn't have the iPhone 12 max yet. But they sure do show it online. Also they carry the mini one in store but yet you don't have the bigger one. It just blows my mind still. It took everything for me not to switch service yesterday. But the only thing keeping me is y'all offer amazon.
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November 2020 by Ameena Clarke
I’m so happy :D Thank You so much Basel and the MetroPcs Team!! <3 I’m so happy with my upgrade/purchase and the merch you hooked me up with :) You went above and beyond for me and I’ll never forget it, definitely not switching lol Ifeel really lucky! ❤️
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November 2018 by Tacarra Harris
Love this metro. The wait isn't too long and the service from Regina is awesome
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October 2018 by Karmen Thorpe
Regina is always helpful and courteous. Always has a great deal going and knows how to get you a free case...
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March 2017 by Morgan Sowers
Mothers Morning Out is absolutely fantastic! The teachers are more than incredible and I feel so at ease leaving my daughter! I couldn't ask for a better place to send her!
