Metro by T-Mobile at 5565 W Market St offers a wide selection of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and professional staff, especially highlighting the helpfulness of an employee named Amanda. She provides detailed, honest assistance, making the experience easy and stress-free. Many mention her going above and beyond, such as helping with phone features and Bluetooth connection issues, even going to customers' cars when needed. Customers also appreciate getting new phones and free tablets at an affordable price. Overall, the location is known for excellent customer service, helpful staff, and a welcoming atmosphere, making it a preferred choice for those looking for reliable prepaid plans and quality service.
Both associates were professional and solved my issue with my Pixel 9. I am a T-Mobile customer and will go directly to this store with any issue or purchase. Great service👍👍👍
April 2025
Ahmad was excellent customer service and very knowledgeable
March 2025
Great customer service, store rep was very helpful!
