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November 2023 by Jonathan Nance
Let’s talk about parking after hours, had some friends go to the Foreigner Concert across the street, they were out of parking and they parked in your lot, along with several other people. All the vehicles were towed by Gotcha Towing, perfect name for that business. It cost $300.00 cash per vehicle to get them back. Had to be in cash no card so that something shady going on right there. The Tax man needs to be looking into these deals being cash you can hide that and not report it. Worst part of the deal 3 of the vehicles were handicapped, one of the owners was an double amputee no legs had to wait out in the cold for hours for a ride and someone to bring cash to get his vehicle back. I can understand towing cars if they are blocking and keeping your customers from getting in, but this was after hours of business. I’m sorry but that bad business, if they are treating people like this just imagine how they are doing their actual customers. Just had to share what my friend had to endure.when they parked there were no signs out that said no parking but had been placed after the fact, they look like little wet floor signs for a bathroom.
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November 2023 by Matt Y.
If you don't have money for a new car don't go there. They will milk you dry and not even do what was asked. But they will complete what will make them the most money for the least effort.
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October 2023 by Alkem 10 10
This place is pretty awesome. I've gotten work from them several times and haven't had a problem. Good service and good people.
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September 2023 by rosa witcher
Car’s ac was under warranty with silver rock! Silver rock told me to take my car here! They had my car 8 days to put in a compressor and to get approval from silver rock to repair my ac! They called and told me the car was ready! Needless to say now my car will not get really cold when it is 90 degrees outside! I took it back and the mechanic when I asked him if my car was fixed he was very huff and told me to talk to the man inside! I told the assistant manager the mechanic was rude for no reason and I deserve an apology! I didn’t get an apology from anyone and my ac still will not get really cold in hot weather! Assistant manager said well it is hot outside! I broke down and cried! I will never ever go back there again! Even the one young guy who works there said the ac was not right! I will never finance another car with any company who uses silver rock and because I don’t like going to a shady repair shop where the mechanics talk to you any kind of way!Please do not go there buyer beware! My ac was great before Mr. Tie on Elm Street got a hold of it!Silver rock referred me to another Mr. Tire and the lady called me and told that they didn’t have an ac technician at their location!I am to stressed out to bother with it!God forbids I ride around when it is hot outside and my ac is not cooling enough and I have an asthma attack!
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August 2023 by Jay S
Went to get an inspection done on my car. I was told it would take one hour to an hour and a half to complete. They had my car over five hours and did not do my inspection. I just took the car and left. Do not waste your time coming to this unprofessional business.
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August 2023 by Carter Uhls
Great for a quick oil change and they're open later than most. Very convenient for us who live downtown/near UNCG.
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June 2023 by David Angel
Great service and super convenient that they close a bit later than most.The guy checked my truck out and confirmed that another tire shop had tried to rob me and there was no need to replace all the parts they wanted me to replace.He showed me with the truck in the air and was a very honest, reliable person.Going to start doing business with this business from now on, definitely recommend!
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June 2023 by Michael Geer
Brought my car here because I had something stuck in my tire. I asked for the tire to get plugged/patched since I brought a tire here before for the same thing. They told me they couldn't fix it and I would need a new tire. Took it to a different place and they plugged it perfectly. I suggest you get a second opinion if they tell you they can't fix your problem.
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June 2023 by Chris Holloway
Called for an inspection. Darius said come on down. Jeff inspected the car and the world was good!! Seriously, great service!!
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May 2023 by Bryan McCullough
This is definitely not the place it use to be! Long story short, they tried to charge roughly 4K for a 1k job. Safe to say I will no longer be doing business there
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May 2023 by Tamisha Powell
My car was ready and big light skinned blk man with glasses didnt let me know until I stood up he thought i was outside when i was inside waiting in the waiting area. Didnt even apologize. And i didnt get a new mileage oil change sticker as well.
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April 2023 by Autumn C.
Wouldn't recommend unless you want to spend money on new tires. Went in to have my tire plugged because it was on my way to work, made it very clear to the guy at the counter that if I did need 4 new tires after his long winded explanation, that he should call me, because the tires were newer and I wasn't spending $1k to replace them on my old car. Instead, they made up a story about my lug nuts being swollen (all of them). $108 later I should have just risked driving it across town to where I bought the tires or literally anywhere else so I could save $80.
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March 2023 by Leslie White
The service was excellent. Front desk employee was super helpful and worked with us to find the best tire and adorable
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March 2023 by Tracy Adair
I so appreciated the gentlemen working at Mr. Tires. As a single lady from out of town and a blown tire, the guys at Mr. Tires stayed late to take care of me.
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January 2023 by Wren Shealy
The service was great. I dropped my car off for a couple of things before work, and it was ready before I got off. Even with only one mechanic in the shop that day, they were very quick and thorough. Will definitely be back!
