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April 2024 by Yessy Folch
Terrible customer service, you ask a question and just get nods, the place is filthy and the Manager is also just as careless, not a good atmosphere, this store needs
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April 2024 by Wanda Hunt
The lady at the counter was nice and my food was fixed to order
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April 2024 by Sri
Only Panera bread location id go to. Nothing like Burlington location. Good folks here.
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March 2024 by Kelly Irvin
The food is good, and it's a nice meeting place.
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March 2024 by Rhio R
Went with a group of friends - three of us got the macaroni and cheese, having heard that it's "bomb," as the kids say; two of us recieved chunks of cold mac in our bowls. It still tasted nice, but it would've been great if it had been warmed properly before being served. The kettle chips are nice and crunchy but definitely a little too greasy for me. The service was great, the young lady who took our order had a wonderful energy.
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March 2024 by Jimmy Sutton
So fresh and tasty! Management and the employees are so nice.
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March 2024 by Maryanne Siu
I doordash as my main source of income so the time is very important to me. Two females on staff last night having some mental defect about communicating with one another. “The blonde” at expo didn’t bother to acknowledge my presence since there was customers ordering so I walked over to where the pick-up counter was. But I had to walk back when those customers were helped. After asking me about my doordash order, the dark haired girl had her “boyfriend” when she was going to ASSIST “the blonde” come thru rather than update me on my order. I had been waiting there for almost 20 to 25 minutes to ask another male employee who I believe came back from break to give me my order THAT WAS JUST SITTING BEHIND THE COUNTER. Before I picked up my order, I had a random person to ask me if it was worth ordering from them because he had asked how long AS A DELIVERY DRIVER that I was sitting there. Possibly the worst Panera Bread I’ve been to as a delivery driver and a bystander. No communication or a shred of professionalism. The one at Lawndale and High point both expresses great communication skills and urgency. Fix it.
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March 2024 by Andy Almeida
Worst’s customer service ever! Please change the manager, she was very rude with a question about the order. Ridiculous. If you don’t have the mood just don’t work there. I love Panera but hiring this kind of people with moody and attitude of rolling eyes, without people skills, good attitude towards customers, come on, that’s a really bad impression at Panera. Not coming here again!
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March 2024 by Cheryl Vinson
Enjoy the app , food and value
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February 2024 by Daniel Harris
Chicken and Rice soup is the best option available. It's cremy and full of favor!
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February 2024 by Faith Brown
All the everything bagels were shaped the size of pretzel s. Not even like a bagel.
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February 2024 by Colon Jaime
Ran in a few minutes after end of breakfast but Mel the Manager was so very kind to accommodate me!! Small gestures such as that mean a lot and will definitely keep me coming back to this location!! Thanks again Mel !!! See you soon!!
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February 2024 by Mamaj -Mamaj
100%everything was excellentParking: 100%
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February 2024 by Carlos Ortiz
No very good experience at the counterI ordered a ham cheese and egg sandwich in a Ciabatta bread, and when I picked up my order from the counter, it was in Asiago breadDisappointed but the guy who prepared it brought the correct order to my tableVery nice service from him
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December 2023 by Sue Bushee
I have to give a BIG shout out to Coby who works in the Bakery area. We came in Christmas Eve to pick up an online order and decided to get a bagel pack too. Coby was very polite and accommodated me on how I needed the bagels packed. He went above and beyond to make me happy. I haven’t been to Panera in a while but I’ll definitely be going more often now!