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December 2023 by Kelly Neal
Excellent framing experience
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March 2023 by M
The friendliest and most helpful staff(!) I have hardly felt more welcome in a business before.
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January 2023 by Integrative Yoga C.
After they sold me on the idea that they were absolutely the best, being the most experienced and sought after in the industry in NC, I brought them my 1770 original to be cleaned, protected, and then archival framing. After 4 months, this is what I got back, a completely ruined piece and they threw my frame away before allowing me the opportunity to review their work. I HAD a very valuable painting. I waited a really long time to get it back. I was told it was because of the intricate nature of the work. Now I have this. The worst part has been the gaslighting. Their "expert" is adamant that she improved my painting. She's says the issue is the lighting in the after picture I took. I say the issues are the hand and sleeve on the right side, and the lost details in the hair and heart. Original paint was removed. Stripped down to the canvas and then an attempt was made to paint a new hand. The sleeve is now a blurry blob. I cry every time I look at it. I now just keep it in the closet where it can't be seen. Beware!!!
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December 2022 by Megan Reilly-Dreas
I cannot more highly rate the staff, the quality, and the care taken at Penland. I had my diplomas and law license framed by Noni and crew and they did a spectacular job. They worked with me to select frames that would make each piece really pop and called me with updates on my order along the way. Consider me a loyal customer!!
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December 2022 by Esther Kalejaiye
Their hospitality is on a high level?… they treat their customers with value and they are so patient with their customers. No regrets.
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February 2022 by Megan Turner
I chose Penland to frame a 50+ year old piece of fabric to display in my nursery & I have never been so in love with a piece as I am this! They truly took their time to ensure that every detail was perfect & I can tell they actually enjoyed working on it. The craftsmanship & care taken is second to none, I won’t hesitate to use them again!
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February 2022 by Suzanne Rudy
Never lets me down. Has framed 5 foot art deco posters to house blueprints. No one, especially the box stores comes close to a professional framing job as Penland.
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June 2021 by Selena W.
The Penland family framed 10 watercolor pieces I am going to have featured in a gallery show and I was stunned by the beautiful framework. They took such good care of my art and I really felt appreciated and respected. Noni was a joy to talk to and I will be bringing all of my work to them in the future. I really can't recommend them enough.
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January 2019 by Sue White
Penland Frames is the best in town. Quality work and materials. Timely turn around. It's clear that they care about each piece. I highly recommend them!!!
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January 2018 by A VANDERLINDEN
Always an excellent service. Conservation is my main concern when working with antique artwork and Penland provides and uses only the best materials. It is a great small business and the staff gives you that extra little attention that is often missing . The frame selection is perfect if you are looking for quality and uniqueness.
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January 2018 by Deborah Luper
just got a nice archived piece framed there ...they took extra care to do a great job
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January 2018 by Onesty Leaks
The person that answered the phone was very rude and didnt have the time of day for my questions
