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October 2023 by Takunda Masike
Called for several minutes. Nobody picked up.
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September 2023 by Kisei K
I usually come here to get a lot of things done. I have a busy morning this morning and time crunch to get the stuff I need so I can go to new apartment. I was told to wait until the employee that could do cashiers check to get out of meetings before I was taken care of a customer. This is very unprofessional and disappointing since I usually don’t have issues but I have been set back today. Also after being told to basically expel more gas to go to another location after waiting 40minutes. It doesn’t make since to inconvenience a customer twice when you guys are open and able. When we’re in meetings it happens paid during lunch or before open, if we have meetings during work hours we pause to take care of customer first.they were literally talking about Cheesecake Factory which is not work related, ridiculous.
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September 2023 by Jaclyn Shenton
Someone used my identity to open an account at this branch. I’ve been trying to call for 2 days and the phone just rings and rings. I’ve let it ring up to 45 minutes. Awful.
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August 2023 by Megan
Besides having issues getting someone on the phone. I had a perfect experience with the business account lady Reece! She went above and beyond to figure out a way for us to get together (my schedule is everywhere, making it hard to schedule appointments) to set up my business account! She’s a very happy bright person and I enjoyed my encounter with her.
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May 2023 by tyler holmes
Refused to break change for me and the lady that’s suppose to greet guest just looked at me like I was stupid. One of their guest directed me to Wells Fargo and said they would do it. What happened to businesses looking out for other businesses?
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April 2023 by Ben Markel
Not a real branch. ATM only. Do not offer any actual service.
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March 2023 by Zach B
So this bank branch now has NO TELLERS OR CASH….WHAT? Seriously I’m out of words welcome to the future you voted for this
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August 2022 by Phillip Patterson
I wish I could give it Zero stars. Customer service is terrible. Glad I closed my account. Please don't bank there.
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July 2022 by Mohamed Sabir
I had an appointment today at 3pm i drove all the way from myrtle beach 200 miles,when I got here she’s not here to take care of my business account,they too lazy to pick the phone and call me to set up a new appointment.
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February 2022 by abbas maanaki
They have very poor customer service i was first in line i wait 15 minutes some one came in the Mexican lady help him with out talking to me i told here i was here first she said he have appointment why she didn't talk to me first to tell me he have appointment they just ignore me i don't understand why that was in Bradford Pkwy i went to the one in green valley rd i wait 39 minutes waiting for one of the banker and a lady walk in to his office and he starte to help her he didn't bother him self to tell the lady ther is people before you very bad Cousteumer service
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February 2022 by Rick J
Best bank I have ever dealt with. Also much much better staff than PNC on Bridford in Gboro
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January 2022 by Donna Burch
We are having problems with depositing cash- no weekends and now today (Tuesday) I have a 22 and 27 yr olds I talked into joining PNC because I never had any major problems- I don't want them to leave, but I wouldn't blame them.
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February 2020 by Ruth C
Excellent and friendly teller service. I made an appointment with the notorary stating what I needed to have notarized. When I arrived I had to wait. When the notary came the person was dismissive and refused to notarize. If this person had such a strong objection why did they not call prior and cancel the appointment?
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November 2019 by Osvaldy Nunez
I would give it a 5 star for the great friendly people inside but due to the inconvenience of the atm always being out of service a 3 star is alot to give.
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July 2019 by Amanda L
I love this branch of PNC. Ashley is great; she is incredibly friendly and very helpful.