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March 2024 by Lani Weldon
Quanna was really sweet and informative! We appreciate your business!
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March 2024 by kenneth barnes
Quanna has amazing customer service! Thank you Quanna
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March 2024 by Ravyn Jackson
I wanted to give this young lady a review yesterday but I was in between moving and had a lot going on. When I came to public storage I was angry because I had to get a unit due to unforeseen circumstances . Quannas smile and demeanor immediately changed my attitude once she greeted me at the door. She saw tears in my eyes and offered tissue.She showed me that she cared about me as a person and for that I’m forever thankful for her! I didn’t know what size unit to get but she definitely helped me pick the right one! We look on the computer and also went to a few spaces. I was so indecisive but Quanna made sure I was comfortable with my choice. While helping me sign the lease 2 other customers walked in and instead of her ignoring them she said I’ll be with everyone in minute. She has amazing customer service. No one felt left out and we all got equal care. Thank you for having her!!
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March 2024 by cynthia nimely
I called up there and was approached by great customer service , Quanna answered every question and was very accommodating. She was very sweet and respectful. I almost didn’t want to get off the phone
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March 2024 by Shaylyn Jenkins
Quanna is the best she is so sweet!
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March 2024 by Travion Miller
Quanna was very nice. She wanted to help but I was looking for something closer to home. She recommended us to west market street. 2 minutes from home what a steal! Thank you Quanna
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October 2023 by Rebekah Frail
Storage was the one major bump in the road on our move to NC but Quana did her very best to smooth out that bump. She worked hard at getting us a discount on our storage unit in the size we needed, despite the costumer service rep on the phone being unhelpful and sometimes rude. She was gracious, kind and helpful and it made us all feel very thankful for good people in the world! Quana alone would the reason I use this Public storage location again.
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October 2023 by Hope Woods
I would NOT rent here. Info given on phone and confirmation different from what we were told when we went into office to complete rental. Felt like we were being scammed. Enrique was abrupt, rude, and disrespectful. Needless to say we will not be renting here.
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August 2023 by Jazmine Carter
Currently renting a storage unit from this location. I did everything on the phone with a CSR. It’s only been 1 month and they are charging me $400 how??? The monthly fee stated to me hasn’t been honored as well as a late fee, lien fee, then to top it off they tell me the unit is up for auction this month. Please remember the main detail IVE ONLY HAD THIS UNIT FOR A MONTH!! Every CSR was rude when I called as well as the supervisor she told me I shdv read the fine print. In the country I live in or a rep is going over a contract with you over the phone theh sends you a link I’m trusting his word as an employee. Otherwise I would have went online and tried to do it myself. I’m currently waiting on a call from “someone” but I did just receive an email for a credit of abt $31 bucks I believe which is farrrrrr off from what it should be. On a positive note the property manager there is so nice and courteous, she has also followed up to see if anyone has reached out to resolve this. There’s not more that she can do but still she’s so nice.
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July 2023 by Wlipscombe
My mom and I came to see a unit and we got such great help I felt the need to post my own review! Quanna was such a great help and kindly answered all my mothers questions.
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July 2023 by Juanita Lipscombe
Quanna was very informative and knows what she’s doing! She answered all of my questions and gave her best opinion! I truly appreciate her kindness and I look forward to doing business!
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June 2023 by Wanda Haines
Quanna has great customer service!
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June 2023 by Hendogg S
Ty was really helpful, customer service was amazing, thank you.
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May 2023 by Shaniyahl Jenkinss
Quanna has great customer service. She is always willing to help with that big ole smile… thanks for having her ?
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May 2023 by Gregory Francis
Quanna and Keyona were amazing helping me today