REI is a popular outdoor store that offers a wide selection of gear and clothing for various outdoor activities. Customers love the store's friendly and helpful staff, who provide excellent customer service. The store has a large variety of products from trusted brands, making it a favorite place for outdoor enthusiasts of all levels. Members appreciate the benefits like the membership, credit card, and resupply options. While the prices are higher, many find the quality and selection worth it. The store is known for its welcoming atmosphere, and staff members are patient and kind, even during complex transactions or returns. Overall, REI is seen as a happy place for outdoor lovers, offering all they need for adventures on trails, slopes, and waterways. The store's commitment to quality and customer satisfaction makes it a top choice for outdoor gear.
Many thanks to Eli who took the time to properly fit my partner and I for hiking backpacks and made sure we found ones we really liked! Eli really took the time to help us & answer all of our questions and gave us great advice!
March 2024
REI is my happy place. When I walk in, I feel like a little kid in a candy shop. Everywhere I look there's something I'd love to buy. They have stuff for all my outdoor athletic pursuits, made by companies I love and support. I've been a co-op member since '08
February 2024
Got some Brooks 15 road running. Ordered from website as store didn't have the one I wanted. Won't know how they work for me for awhile cause of weather but they feel great.
