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November 2023 by Maia Blevins
Matt made our car shopping simple and stress free! He was kind and on top of all of our questions. They will definitely have my business in the future! I would definitely recommend Ricks to anyone who wants a quality car with exceptional service!-The Rollfs
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November 2023 by Cristina Angelina
Blaine and Matt were both great individuals to meet. Blaine communicated with me via email about coming to look at the vehicle and gave me the specs and information I asked about. Upon arrive Blaine was extremely helpful and very polite. Matt did my credit run and all my paperwork. He went beyond expectationss in getting me my loan. He was very pleasant and helpful. Both men are great salesman and work diligently with me in my purchase. I highly recommend this dealership and both these individuals.
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November 2023 by English Mcneese
Our 18 year old son purchased his first truck with Ricks Used Cars a little over a month ago. He test drove a few trucks and spent a lot of time with this dealership before he made his purchase. The salesman was well aware that my son was using all of his savings and taking a big step by purchasing this truck. Two weeks after the purchase we noticed a ticking noise in the motor and the air conditioner was not cooling. We had our mechanic look at the truck and he confirmed that the motor was knocking and would need to be replaced. We contacted Ricks Used Cars and after waiting 3 days for a response Ricks Used Cars said that they would have their mechanic look the truck over. When we went to talk to the mechanic, he assured us that the noise was coming from the fuel rail and that the motor was perfectly fine. We told him that our mechanic said it was definitely the motor and he again assured us the motor was fine. We reluctantly took the vehicle home. A week later the knocking noise became louder, so we again took the truck to our mechanic to have the noise and air conditioning addressed. Our mechanic found a patch on the condenser where someone had tried cover a crack in the condenser where the freon was leaking out and again he confirmed the noise was coming from the motor. My son reached out to Ricks Used Cars again asking if there was anything they could do, the truck was obviously sold to him with a bad motor and a broken condenser. Rick's Used Cars told my son that they would not be able to help him. My son has spent all of his savings on a truck that he will now have to turn around and put a motor in. We were very nice about the situation and gave this dealership multiple opportunities to do the right thing, but they have refused to do so. I hope this review keeps someone else from making a mistake by purchasing a vehicle from Ricks Used Cars.
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October 2023 by Becky Fuller
I recently visited ricks with my daughter after seeing a car on their website that appeared to be a good fit for her needs. we were so impressed! the interior of the shop feels comfy (they have a cozy couch in the lobby) and everyone was so helpful. shoutout to blaine! My daughter had never bought a car before, and he was able to answer her many questions throughout the process. She and I both feel more at ease knowing that she has a more reliable vehicle, and we couldn’t have been happier with the level of service we received
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October 2023 by Noah Price
Awesome experience with Blaine. Arrived on the lot looking at something specific and wasn’t pushed to purchase nor look at anything I wasn’t interested in. Wound up coming back the next day and purchase process was very simple and problem free. Would recommend this dealership (specifically Blaine) to others in the market.
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October 2023 by Raymond Torain
I went to Rick's to get a truck and from the time I hit the lot I was totally pleased. There selections of trucks are great.What can I say about Blaine? Blaine help me from start to finish, he never pushed me to get something I didn't want. I told him my price range and he found me the perfect truck for what I had to work with.Much thanks to Blaine and the crew at Rick's...
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October 2023 by brittany robinson
My husband & I just bought an SUV from Rick’s last week!! The staff was incredible! The customer service was excellent! Matt & Blane both went above and beyond & we could not be happier with our “new to us” vehicle or the experience/process with working with these folks!!!! Will be recommending this place to everyone we know!
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August 2023 by Jerry Jenks (Jay)
I have dealt with a lot of used car dealers in my time, but Ricks Used cars are on another level! Me and my family were treated so good there. The buying process was no frills and zero stress. I would like to give a shout out to Matt my salesman for readily answering any questions that I had and stood on every promise he made. Me and my wife just love our Honda Odyssey and would recommend Ricks used cars to anyone looking for great service as well as well-kept used vehicles. You just can't go wrong with this place.
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August 2023 by Stacey Wilson
Matt was the absolute best salesman ever. He helped my dad get the truck he has always wanted on his 75th birthday. One small hiccup with the air conditioner but Matt went above and beyond to make sure it was fixed and done right.
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July 2023 by Stephen McSweeney
Blain and BJ helped me with my purchase and I couldn't ask for better people to buy a vehicle from, very layed back environment, they didn't try and pressure me into buying not one bit. I would 10 out of 10 recommend Rick's used cars to anyone.
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June 2023 by T
Just bought a car with my husband! The experience was great and they really worked with us to make it work. Blaine and BJ were awesome and communicative – much appreciated!
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June 2023 by Christy Freeman
Rick Used Car’s is Amazing y’all!! They went above and beyond to help me! They even gave me a ride, so I could buy my truck! I would highly recommend! Love my truck <3
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April 2023 by Greg Kyle
Matt was our salesperson greeted us when we came in very friendly and helpful excellent to work with gave us the most for our trade in that he could made the experience easy and effortless fastest with getting the paperwork done. Usually it has been an all-day experience and we were done before lunch we will recommend Rick's used cars to friends and family and check there when we're interested in purchasing our next vehicle
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April 2023 by Paul Daggs
Great experience, great deal, and great vehicle. We were looking for a large SUV w towing capacity. After being frustrated by high-pressure tactics of a couple large chain dealers, I came across Rick’s used cars. BJ and his staff were friendly, prompt and professional. They gave us the highest trade-in value and encouraged us to take our time testing out different large SUVs on their lot. We had our mechanic check out the SUV we purchased from Rick’s and our mechanic confirmed that it was in great shape. We will definitely be repeat customers.
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March 2023 by Tom Conroy
This the most professional car buying experience I ever had. Matt changed my opinion of used car sales people. Extremely professional and no hustling or pressure. Told the truth on every question and had the receipts to back his claims. He and BJ worked extra hard to make the deal. The vehicles I drove were in excellent condition. A very impressive inventory. They spent a lot of time with me and did not hurry me. I found them via my wife who previously visited their dealership to buy a Lexus but they had sold the car she was looking for. However she was so pleased with their help and courtesy she sent me there. I’m sure you will have the same pleasurable experience. One stop shopping and I can’t say enough good things about Rick’s.
