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November 2023 by Daniel Malloy
The people were very attentive and helpful. I didn't have to wait very long to be helped. So far So good with T-Mobile service.
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November 2023 by S.H.
Terrible customer service. Rich Wilson as the store manager is rude and actually told me that he could not help me or discuss options for an upgrade bc he was busy in the back. Very disrespectful and I will not ever return to this store.
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November 2023 by Doris Ferguson
One person behind service deskWaited on a couple for at least 45min to an hour while others waited in disgustI stepped out of line went to food line 2doors down and came back by on my way to my car and the same couple was at the service deskMaybe not her fault however she seem to be laughing and enjoying herself. Should have been more concern shown for us who were waiting forever
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November 2023 by Angail Wiley
Celina was great! I unfortunately had to get a new phone since mine was so old but she was patient and fun so ask for her if she’s available! Everyone is nice though, you’re in good hands either way
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September 2023 by Paul Terrell
T-Mobile service is the worst I have ever had. Dropped calls, no network for calls or text.
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September 2023 by Wolfie Monster
Always go here when I need help very friendly very clean..
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September 2023 by Jason LOVE Downey
Friendly Staff, Very Helpful, Safe Atmosphere, Quick in and Out
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August 2023 by Joy Tveila
Great customer service. Jonas is a tech wiz !
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May 2023 by Zoe Austin
Amber was phenomenal working with us today when switching my fiancé over from AT&T to T-Mobile. She was able to save us money and was extremely easy to work with. Go in and Ask for Amber at the T-Mobile on Gate City Blvd. We were able to walk in and be helped straight away.
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February 2023 by harry lime
I have used T-Mobile for many years and have never had any problems. T-Mobile staffing are experts and are friendly and courteous. I highly recommend their service.
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January 2023 by idolprofilms
Extremely professional store all employees look for customers and everyone and the amber lady(slim black girl) will have you coming back there just to deal with her she is a whole vibe had a good time and wait times were very short compared to other surrounding stores great job store
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January 2023 by Cee Era
Great and fast experience thanks to Celina. She was knowledgeable about the product I was looking for and helped pick out accessories. I will definitely return to shop again ?
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December 2022 by Lonnie Brick
The staff was very friendly and knowledgeable they helped me save a ton of money
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November 2022 by Steven Jeffers
I was over at the Battleground location and was helped by Jennifer, who is usually at this location. She was 100% THE BEST cell phone expert I have ever dealt with in my life! She spent over 2 hours helping me fix an issue with my account and explained things in a clear and concise manner. She will the only person to handle my account from now on. She’s a rockstar! Looking forward to seeing the renovations made to this location soon.
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August 2022 by Tara Kizzie
They figured out my problem in no time .. very helpful staff
