State Employees’ Credit Union (SECU) is praised for its exceptional customer service and friendly staff. Reviews highlight the dedication of the manager, Luke, who is recognized for his flexibility and commitment, particularly in assisting with vehicle purchases. Customers feel confident and secure banking with SECU, appreciating the efficiency and kindness shown by the team. Longtime customers often express satisfaction, with one noting that both their mother and daughter have had positive experiences. Even those who have moved out of state continue to rely on SECU for services, citing the professionalism of the staff during important transactions, such as home closings. The credit union is recognized for its ability to handle tasks like wire transfers smoothly and efficiently, ensuring that customers receive the support they need. Overall, SECU stands out for its reliable service and strong customer relationships.
The manager, Luke, is amazing and made my son’s first “grown up” vehicle purchase happen even though we started the process late in the work day. Thankful that he was flexible, stayed late and made it happen!
December 2023
Excellent service friendly customer service and efficientI really feel confident and secure banking with SECU thank you so much for how you treat us customer
October 2022
I love the services that I've received from this Credit Union. They have excellent customer services.
