State Employees' Credit Union is a reliable and customer-focused financial institution that has consistently received positive reviews from its clients. According to the provided feedback, the credit union's staff, particularly Juan, Kathy, and Shanaera, are highly knowledgeable, patient, and dedicated to providing excellent service. Customers have expressed their gratitude for the smooth and stress-free experience they had during their car loan process and regular banking transactions. The staff's professionalism and friendly attitude have been consistently praised, with one reviewer describing their services as "10/10" and highly recommending them. While the in-branch experience can sometimes be busier than the drive-through, the credit union's convenient location and reliable ATM services make it a popular choice for the local community. The tellers have been noted for their efficiency in handling various banking tasks, ensuring that customers' transactions are completed quickly and effectively. Overall, State Employees' Credit Union has earned a reputation for its commitment to customer satisfaction, with clients appreciating the personalized attention and support they receive from the credit union's dedicated team.
If you need help for a auto loan please see Juan. He was helpful and very knowledgeable in his field. He always have a pleasant attitude. We are grateful for him.
January 2025
“I’m incredibly grateful for Juan and Kathy at the SECU on Pisgah Church Road! They were extremely knowledgeable, patient, and kind throughout my entire car loan process. Their professionalism and dedication made everything smooth and stress-free. I truly appreciate their support and highly recommend their services... read full comment
December 2023
This branch never has a line. All of SECU's employees are professionals.
