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February 2024 by Shante Carlisle
Great location and great folks!
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January 2024 by Ashlynn Parks
Originally from Maryland and finally qualify for SECU since I’ve became a teacher. Had a wonderful experience creating an account it took an unfortunate twist when my debit card was stolen out of my mailbox. On October 5th they asked me to come in to talk about to fraudulent activity on my account(over $10,000). Someone stole my debit card and my pin number out of my mailbox deposited checks in my name (my name was spelled incorrectly on all the checks) then the recalled the checks back. The account was froze and investigation started there. I was originally told if I filled out the fraud report and made police report(which I did) they would take the responsibility of the account. In 60 days I have heard nothing from SECU or Greensboro police. I go in today to check the status of my account andNow I am being told unless the police find the person who stole my card. I am responsible for it. They have person on camera deposits checks and withdrawing money but yet I am still liable for it and can’t open an account with them. I had $200 in the account which is now gone and it’s now on my credit report. All I wanted to do was open a bank account in the state I currently live in. Now I owe money and can kiss my chances of moving next year good bye with this on my credit.The one star is for the representative that aided in creating my account.
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December 2023 by Vonda Tolbert
This branch never has a line. All of SECU's employees are professionals.
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October 2023 by Shawn Tyler
I went into this branch to get bank statements for a mortgage lender which was time sensitive. I explained to the lady at the front desk that I would need Sept. full statement and a partial statement showing funds up to Oct. 5 which would need to be signed since it was not a full statement per the request of my lender. The lady at the front desk seemed annoyed and very rude to me. She printed off 2 months statements and said that was all she could do. I then called my lender and had her explain to the front desk lady exactly what I needed, but she said she couldn't help. I left the building and directly called another branch and they were more than happy to help me. I know atleast 3 other customers were treated the same way because we all discussed it in the waiting area about how she was very rude and unprofessional. I will never use this branch again as long as she is the person waiting to greet you!!!!
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August 2023 by Dee Dee Kellenberger
This bank is a joke. I went into to have a hundred dollar bill broken down into 2,- 50 dollar bills. The clerk said she couldn't do that because I didn't bank their. I told her that they did the other week. And she's like, we'll they weren't supposed to. This bank won't get my business anymore. .
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August 2023 by Antonia Cooper
Friendly and helpful staff.
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July 2023 by Butch Medders
Great place cant go wrong with a credit union.
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December 2022 by Zay McCullough
I stopped by here at 2:25pm on a Monday afternoon to deposit a check. This location is close to my house so I come here a moderate amount and typically use the ATM to deposit or withdraw money. Inside, there were 2 tellers inside that were occupied and 2 people in front of me. I thought it’d be quicker than the drive through, but the drive through probably would’ve been the better choice because the people inside and ahead of me were doing actual banking stuff and not something quick like depositing or withdrawing, lol. I waited in line for 10 minutes before it was my turn. Shanaera was the bank teller who assisted me. She was finished and I completed my transaction fairly quickly. When I left out, the drive thru line was completely empty.
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November 2022 by Zay McCullough, MSW, LCSW-A
I stopped by here at 2:25pm on a Monday afternoon to deposit a check. This location is close to my house so I come here a moderate amount and typically use the ATM to deposit or withdraw money. Inside, there were 2 tellers inside that were occupied and 2 people in front of me. I thought it’d be quicker than the drive through, but the drive through probably would’ve been the better choice because the people inside and ahead of me were doing actual banking stuff and not something quick like depositing or withdrawing, lol. I waited in line for 10 minutes before it was my turn. Shanaera was the bank teller who assisted me. She was finished and I completed my transaction fairly quickly. When I left out, the drive thru line was completely empty.
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November 2022 by Zay M.
I stopped by here at 2:25pm on a Monday afternoon to deposit a check. This location is close to my house so I come here a moderate amount and typically use the ATM to deposit or withdraw money. Inside, there were 2 tellers inside that were occupied and 2 people in front of me. I thought it'd be quicker than the drive through, but the drive through probably would've been the better choice because the people inside and ahead of me were doing actual banking stuff and not something quick like depositing or withdrawing, lol. I waited in line for 10 minutes before it was my turn. Shanaera was the bank teller who assisted me. She was finished and I completed my transaction fairly quickly. When I left out, the drive thru line was completely empty.
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October 2022 by Krishna Avva
Victoria was awesome in helping us set up our online account
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October 2022 by Frank Andrews
I have tried calling for more than an hour on Tuesday afternoon at 2:30 but no one answers
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February 2022 by jill Shore
If a minus 0 would be an option that’s what I would rate this place. Does not give you a full account of what is needed when taking care of business needed. Also does not offer a third chair for the 3 people doing business together.
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December 2021 by Pin-up Girl
They had placed a 7-10 business hold on 2 checks that I have deposited and they lost them. The money never appeared in my account and they said they may have deposited them in someone else’s account. This was my retirement money.
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August 2021 by Brendan Purcell
Slowest line ever... even just a simple deposit takes them forever.