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March 2024 by Chuck
If I could give zero stars I’ve would’ve. I’m standing in line waiting to be helped and you have four tellers but only one is working. One was on her phone and the other two are having a conversation. What a shame just poor customer service skills. Go elsewhere, you have been warned !
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February 2024 by angela y davis
They have always been helpful with any of my financial needs.
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June 2023 by Kenneth “Lewis” Leak
Nice neat and friendly staff. Quick service and excellent place to bank
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July 2022 by CJ Fox
Love it.
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March 2022 by Mercedes Garrison
I worked with DeMarcus Bowden who helped me get financing for a home and vehicle. He has been a pleasure to work with. Highly recommend.
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February 2022 by Bailey Ellis
Ms K, Henderson is the best financial services officer ever!. She is very knowledgeable and professional. She also has a wonderful personality. ?
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November 2021 by Cinquelle Lucas
I recently purchased a vehicle about 3 days ago and I went through my bank for lending services and I had to go to this branch because it was close by the car lot. I end up getting help from a loan advisor Demarcus Bowden. First off he was very professional, cool, very nice, understanding and very knowledgeable. I never done lending with the bank but he made my experience so easy going and comfortable. Every question I had he explained the answer to me with ease. He even negotiated with the car salesman to get my car payments lower. I walked out the bank with my vehicle and proud as ever to have trusted such a good bank and a good loan advisor. Also the staff at this branch are always professional and knowledgeable and fast service keep up the good work. I live all the way in High Point and will drive to this location just for the service.
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August 2021 by Anonymous
2 tellers working the drive thru. Don’t know their names so best I can is give a description of their appearance. Both African American women. Both extremely unprofessional and rude every time I come to this location. I drive to a further location just to avoid encountering their presence. Never had any other issues with any other locations and I’ve lived in Charlotte and Greensboro for most of my adult life. They could do better and be better all around.
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April 2020 by Joy Hunt
Called and couldn’t get a hold of anyone.
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November 2019 by Ivy S.
Nice clean bank and friendly staff to someone who doesn't bank with them. Everyone said hello when I walked in and it smells like someone's house in here.
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July 2019 by Maria V.
Never had a complaint with them. Very professional, approvala doesn't take long with a lot of unnecessary paper work. The manager is beautiful & amazing!! Overall I love SECU
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April 2019 by Robin Shay
The staff always goes above and Beyond
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November 2018 by Wendy Jay
I love my credit union! Professional, friendly and very knowledgeable. I use their mobile app and it is extremely user friendly. I love it! Another nice feature is there are many convenient branches. I really like the drive up where there is one just for ATM which is great when in a hurry or just for lunchtime from work. I've always been treated with friendliness and respect. Keep up the great work!
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July 2017 by G David Furr
Great service
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September 2016 by Clint Lovendahl
Better than a regular bank. Branches and Cash Points all over the state.
