-
January 2024 by Crystal W.
I am tremendously thankful for the level of service provided by Cameron. He did everything he said he would or could. He was always available to me and the personalized service made me feel important and special.He deserves a raise or at least a job well done. Truly appreciate his dedication and look forward to continuing to work with him.
-
January 2024 by Kenyetta Allen
Rhonda was so wonderful. She was patient, caring, and very compassionate. Dealing with me and trying to purchase a vehicle. She’s a wonderful person.
-
January 2024 by Roy Bell
I really enjoyed working with Rhonda she really made me feel comfortable she took her time and made sure I understood everything that was going on I must say she the best I give her too Rhone’s up?
-
January 2024 by Annie Fournier
Heather, the customer care person that I spoke with was amazing. She did not hang up with me until she spoke to a supervisor who could completely resolve the issue that I was experiencing. She was kind, courteous and a wonderful person to speak to during my dilemma. Heather’s, supervisor Tina was the same and I cannot tell you how much it meant that they both worked to resolve my issue !!!God Bless them both
-
January 2024 by Kristan Lamb
I was very happy with the service and communication I received from Jeffrey. He made the process as smooth and painless as possible for me. He was very patient with my unending questions, and was nothing but pleasant through the entire transaction I'd be more than happy to work with him more in the future for other purchases
-
December 2023 by V E
Summit Credit Union had some of the best customer service I’ve ever experienced. My loan office Cameron was great. The process was easy and the online service was very convenient. I will definitely use them again!
-
December 2023 by Sherri Pope
I reached out to Summit Credit union because the owner of our company praised them. I reached the call center to apply for an auto loan and Melanie reached out to me two days after I put my application in. Melanie has the best personality, professional demeanor, knowledge, and went above and beyond not explain the process, collect documents needed, and continued to be patient while we went back and forth with the dealership. I picked up my new car yesterday, and Melanie helped make it happen. My husband went to pick up the check at our local credit union and was also impressed by their staff. I will definitely be a long term member of Summit, and hate that I didn't listen to my boss 5 years ago. Thanks, Melanie (Sister hahahaha). Keep up the great work Melanie, and call center associates.
-
November 2023 by Leanna Gaskins
My experience was nothing short of efficient, effective, and respectful. Laquishia kindly assisted in reopening my account. She also provided education on helpful tips to maintain my account, as well as, ways to take advantage of the resources offered. I didn’t realize that I had so many options!It was an absolutely pleasure doing business with you!Thank you!
-
October 2023 by Ginger Hunt
My experience with car buying with Summit Credit Union was the easiest, most stress free car buying experience I have ever had! I called to see if I could get pre-approved for a car loan and spoke with Melanie. She was VERY helpful! She did the application over the, called me when it was approved and asked me some questions about what I was looking for. She told me that Summit Works with Enterprise Car Sales and even looked up cars that I was interested in! She went above and beyond! I went to Enterprise and had a great experience there and got a car that I thought I wouldn’t be able to afford! The paperwork was seamless and I felt like Melanie really cared that I got the car I wanted for the price I needed!!! I can not say enough about how great working with Melanie and Summit Credit Union was!! I give them 100 ⭐️s!!!
-
October 2023 by Diane Verbos
Everyone is always so friendly and helpful no matter our needs. Thank you so much, we wouldn't bank any where else. Highly recommend Summit Credit Union to anyone/everyone. Thanks again for giving such great service.
-
October 2023 by Mike McQuaid
Heather Harvey was GREAT. She was very knowledgable about the details of the loan product we were seeking. She was very responsive with updates of where we stood in the process, and helped us push underwriting a bit for our unique situation. The whole process from interest to application to approval and money in our account was fast. This experience is a good example of why we prefer SCU.
-
October 2023 by rhonda newkirk
Never had a bad experience in my 20+ years of membership. Heather H. Was outstanding, thorough, confident and competent. She answered all my questions, followed up and got my business handled! Awesome team member!
-
October 2023 by Barbara Dunston
Lindy Fuller did an excellent review of explaining my credit report score and analysis to me. She also did an excellent job in explaining the differences in the line of credit, term loan and secured and unsecured visas. I highly recommend Ms. Fuller.
-
September 2023 by Sandy Perry
My husband and I are delighted to share our experience with Melanie! She was very knowledgeable about the service options as she reviewed each one, answering our many questions as well as considering our concerns. She was very patient, and we felt that she had a genuine interest in helping us choose the best service that would not be detrimental to our finances. At no time during our conversation did we feel rushed or not heard. This was the best experience we've ever had in seeking advice and receiving support in making an important financial decision. Thank you Melanie from the bottom of our hearts for making such a difference during a stressful time!
-
September 2023 by Kadeidra Peterson
Heather Harvey and the Greensboro team are amazing! They made my experience very smooth and informed about everything I needed to know - even added some cool promotional stuff as well. I would 100% recommend working with the team there!