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January 2024 by Timothy Wing
While they are courteous Herr, the food though, meh. The honey chicken , cheese seafood, green beans was good. The stuffed mushrooms, General Tsois chicken, crab ragoon, sweet n sour sauce, rice, lo-mien noodles, pepper chicken were not good.My opinion.
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November 2023 by Carol Shuler
The prices are really good and they have good packages. An excellent service.
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October 2023 by Timothy P.
I selected 1 star because after being a customer of theirs for I've a month, they still have not paid off my old phone. I have called three times and still haven't paid it. The third time I asked to speak to a manager which I was told that they were helping other customers. I was on the phone with them for over 40 minutes and I'm still waiting to speak to a manager. This is affecting my credit. They now want me to do all the work in paying off my old phone. I'm now told that I have to fill out a form and then submit it and then it will take 8 weeks to process. If I could get my old phone back, I would in a heart beat.
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October 2023 by Joey Morrison
I went in to upgrade my phone and the atmosphere was horrible that I completely walked out. Talked with a employee that was completely uninterested in helping me but was more interested in being on her phone and chewing her gum. No one greeted me when I walked into the store. Will go to another location for my upgrade.
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October 2023 by Angela Mckoy
I just go to battleground, its out the way cuz pyramid village is like 3 min from my house but the got a few people in there that id rather not deal with id say it was there customer service but that would imply that they actually service the customer so ill say its the lack there of
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September 2023 by No Name
Place is trash they didn’t help me and lied to me about a phone in stock when I get there it’s not there don’t go to this t mobile location
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September 2023 by Soulfood Reviewz
Josh was so helpful and knowledgeable I left with every answer answered!
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January 2023 by L L
Tried buying a new phone, their policy is they won’t let you take the phone unless you buy an accessory even though you just paid for the new phone…
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January 2023 by Breanna Hynes
Please ask customers if they would like their phone set up in the store or alone at home. Really ruins the experience of the new phone and adds unnecessary time.
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November 2022 by Ziyah Ware
Customer service was amazing! I recently moved to the area and visited this store for the first time to upgrade my phone.
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October 2022 by Barbara Jones
Visited yesterday Sept.6, 2022 for assistance with my pixel 6. I received amazing customer service from Alexis. She was courteous and friendly, working diligently to resolve my issue (which she did). Her coworker Corinthia stepped in to assist and was also very knowledgeable. This dynamic duo deliver custom service, and truly made my day!
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June 2022 by Sharon Roseboro
Good morning I'm looking for me a nice cell phone for $50 I love shopping at T-Mobile thank you for helping me out when I come and have problems with my phone God bless you and your family
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June 2022 by Ahmed El Shahed
Worst t mobile branch everBelieve me u better go to any other locationEmployee called Dre is the worst customer service
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May 2022 by Taylor mayfield Raenel
They’re trash and no help at all, they sold me a case that messed up my iPhone 13 pro max and I haven’t had it 2 weeks, I call and they say it’s nothing we can do about it, they also transferred me to the case company and they said they don’t replace phone damage, but charge me for repairs and I’m like in the world it’s this, than I go to call back and they disconnect the line I will never go back there again trying to play people out their money is childish ?
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February 2022 by Victoria Wash
They were awesome!!!! I got 2 iPhones and a galaxy S21+ and they made the whole process easy for me and my family. I had issues with my card and they waited for me to run to the atm and come back. Marcus, Joshua and Corinthia made sure we were happy with everything!! It was cool to see some chill employees in the store who conversated and laughed with us the whole time we were there. We walked out satisfied and I had to leave this review cause they were awesome!!
