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April 2024 by Cattleya Habenero
We came here for one of our childrens birthdays and I guess they were not prepared for a full house b/c they were out of a lot of things on the menu. A lot of the food we ordered was not bought out to us. Some of the food was overly done, dry, and not fresh. The waitress was nowhere to be found half the time but the manager did give us a discount on somethings due to the inconvenience...Maybe it was just a bad day, I'm not sure but definitely needs some improvement.
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April 2024 by Kaison O'Connell
As someone who has been to several Texas Roadhouse locations across various cities and states, I had high expectations going into the Greensboro location. However, I should have known by the mostly empty parking lot and completely empty dining room at 5:00 on a Friday night that I would be very disappointed.Our server was not terrible. He was obviously new, but was clearly trying to do the right things. We were sat at a table beside a half wall behind the host stand. It was a little frustrating seeing about 6 presumably servers or hosts standing there throughout our entire visit, and even worse was hearing all of their conversations. I heard things about girlfriends and managers and coworkers and even the hosts sex life that I never wanted to know and absolutely never expected to hear people talking so openly about, especially in front of customers.As for the food….we had to wait 11 minutes for our first set of rolls. We were told that they currently did not have any ready and would get some as soon as they were. When they did come out, they looked like they had been beat in the parking lot and cooked for all of about 2 minutes. They were hot and soft on the outside, but cool and hard on the inside. The steak i ordered was supposed to be medium rare, but came out blue rare at best. There was no sear, the outside was no darker than a light gray, and the inside was almost purple in color. The fries were also cold and soggy. My wife said she liked the chicken tenders she ordered, despite the fact we were told the store was out of honey mustard and ranch.This was easily our worst experience at any Texas Roadhouse location, and we are happy we will never have to come back. Do yourselves a favor and go to another location, or eat somewhere else.
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April 2024 by Faure' Shiver
Great food and great service! ?
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March 2024 by Lynda Isley
My visit to Texas Roadhouse was horrible. When I got there for my to go order that was made on line the girls working the window never look at the window to see if anybody was there.They call to tell me that they left an item out ,so I had to turn around an go back to get it,and they still not watching the window.And when we got home the food was cold and the steak was not cook the way it was order.i will not be going back there.
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March 2024 by Asia Parker
My Togo was nasty and cold! I need my money back!
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March 2024 by Debbie Shelor
Husband's steak was dry, as was my chicken. The house salads were a bit skimpy. The music was way too loud you had to yell to hold a conversation. Are all Texas Roadhouse's so loud??? I dont remember this one being that loud.
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March 2024 by Clara Howard
So dang loud! The servers can't hear you and you can't hear them! Turn the dang loud music down; it just adds to the chaos!
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March 2024 by Abbie Morin
Love Texas Roadhouse!!! Great prices and good
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March 2024 by Patrick Kirkman
Same as all the other chains.
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March 2024 by Sam Nelson
Me and my friend food was cold . When we told I server she took the plates back . They put it in the microwave and she brought it back and it was still cold. So the manager said he would comp our meals and all he did was take 20 dollars off. Me and my family or friends will not be going there
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March 2024 by F8th Productions
Had a pickup order. The staff never updated the info to inform me my food was ready. The only texts they sent stated my order wasn’t ready. After 20 minutes and no change to the order status I went & checked for myself. Their response was less than satisfactory. Food would’ve been good if it hadn’t been sitting out. Nobody likes cold Salmon
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March 2024 by Favor Moore
The food taste great and the price was very reasonable. The customer service for pick was awful. The young lady was rude and dismissive. She looked at me initially and didn't even open the window but passed by twice then came without gretting me and she was extremely rude. The food made up for the poor customer service that was unwarranted.
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March 2024 by Emma Solomon
Drinks were messed up several times, food was extremely cold, got there at 9 and got told to hurry up because the kitchen closes at 9, server was annoyed we asked for refills, out of sprite, Dr Pepper, and coke, and we weren’t the only ones having problems.
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March 2024 by Mark Blackburn
I received a gift card for Texas Roadhouse from my daughter for my birthday and it was one of my best presents! The steak I had was cooked perfectly and was very tender. We had the sweetest server who did a great job of taking care of us and always with a smile!I'll definitely be going there again, and I encourage everyone to try out Texas Roadhouse! You won't be disappointed!?
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March 2024 by Jeffrey Riggins
Best steak around and good service. Always worth the hour drive. Keep it up guys!!
