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September 2023 by F B
Miracle workers! Resourceful problem solving came up with a solution for my almost-new machine after I damaged the power cord.
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September 2023 by Tingyou Guo
I have my not working carpet cleaner there, they gave me best service!
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August 2023 by Luciana Reynolds
Excellent customer service with a large selection of products to fit your home cleaning needs.
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May 2023 by Marine Debuire
While cleaning my vacuum cleaner, I lost a screw. Bissell wanted me to buy a whole new part and the screw wasn’t a traditional size. I went to the Vacuum Center and they were able to get the right screw for me within minutes. Highly recommend!
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March 2023 by Susan Deegan
Vacuum was stopped up and I took it in to be cleaned out and unstopped. Had to return twice as it is still stopped up. I felt disrespected and talked down to the second time I had to return. I have tried to use it once sincelast visit and it's still stopped up.I'm really frustrated and hesitant to return because of previous treatment.**UpdateThe Owner contacted me and addressed the situation with integrity and great customer service. He even picked up and returned my vacuum at my residence. I am extremely satisfied with how the problem was resolved.
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February 2023 by Stacey Carson
My fifteen year old vacuum would not take up dirt. I was dreading having to buy a new one. I took it to the vacuum center and James fixed it in one day and for only $25.00. It looks and runs like new. We are so fortunate to have this service in Greensboro. The people there are truly kind and have their customers best interest in mind. If you need your vacuum fixed, they will give you honest and experienced work.
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February 2023 by David Duff
James helped me replace my obsolete (filters) Hoover with a refurbished Shark for a good value. Excellent service and equipment knowledge.
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February 2023 by Elizabeth Brumbeloe
The belt on my upright Eureka vacuum cleaner was replaced while I waited. Very friendly, efficient service provided.
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November 2022 by Cheryl W.
Experts, great service . They are easy to work with and completed the work in a timely manner.
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October 2022 by Chris
Excellent customer service Reggie was extremely helpful. He asked questions to understand my personal needs, offered cost effective solutions. I made a purchase ?. He opened the box, verified everything was as it should be.
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August 2022 by Covfefe
Excellent customer service Reggie was extremely helpful. He asked questions to understand my personal needs, offered cost effective solutions. I made a purchase ?. He opened the box, verified everything was as it should be.
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January 2022 by Rick Smith
I went here today to find bags for my 20 year old backpack vacuum because I was unable to find them online. After finding out they were no longer produced, the tech modified a bag from another band to fit my vacuum. Both guys there took time to help and only charged me for the pack of bags which was less than $4. This is the kind of customer service that makes this place stand out from the others. Prices are cheaper as well.
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November 2021 by Nancy Gibson
Knew just what part I needed and even gave me a loaner until mine is fixed. While there I saw a reconditioned vacuum just like mine (that I paid about $800 for new) for $200. Next time I need another vacuum I will go shopping there first. Thanks for great service Reggie!
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September 2021 by uncgaron
I called Bill at the Vacuum Center around October of 2020. We were planning a new home and wanted central vacuuming installed. Vacuums are an investment. You want to make the right investment, you want your investment to last, and you want to know exactly in what you are investing.As we planned our build, Bill made himself available to answer questions. He steered me to a quality product and gave me what I needed to make the right choice. He dealt with me popping into the shop a couple of times to ask additional questions.Once we started building, Bill made it is easy to partner with him on scheduling, installation, and add-ons. He even hand delivered the central vacuum attachments. Others may have thrown them in a closet and left - leaving the vacuum to be used by other contractors before closing on the house.Vacuums are one of the last products where you can still buy a good ome and have it serviced for years. Family businesses like the Vacuum Center are integral to the community and the economy. I cannot speak highly enough of Bill and his team at The Vacuum Center.
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September 2021 by Karen Arnold
This is the only place in Greensboro where we can find our vacuum cleaner bags. We make a point of coming here rather than order online because this is exactly the type of friendly, down-home small business we love to support!
