Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including high-end labels like Tarte, Fenty, and CHANEL, as well as more affordable options like Ulta Beauty Collection, NYX, and ELF. Customers can shop in-store and receive expert advice from the company's beauty advisors, or opt for convenient pickup and same-day delivery services. Ulta Beauty also operates a salon, where customers can book appointments for hair, skin, makeup, and brow services. Reviewers have praised the exceptional customer service at Ulta Beauty, highlighting the knowledgeable and helpful staff who take the time to understand individual needs and provide personalized recommendations. Customers have been particularly impressed with the assistance of specific employees, such as Hannah, Kayla, Ms. Zee, Kennedy W., Niya Pressley, and Emma Velez, who have demonstrated professionalism, patience, and a genuine desire to ensure a pleasant shopping experience.
Ulta Beauty at Thruway two days before Christmas and Jo was superb in helping me find just what I needed. Excellent!
November 2025
My daughter and I went to pick out a birthday present for her cousin. Hannah and Kayla were so helpful! They have amazing customer service and I’m so happy they were working tonight!!!
November 2025
Everyone was very very helpful very happy and cheerful I loved it
