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March 2024 by tjlealand3
Pallets are not a problem, when you check in ask where Pallet dock is, they will clean Pallets and trash out if your trailer for free before you leave..
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February 2024 by WAYNE FOSDICK
Have to drop trailer and wait for unloaded of it. Have to leave UPS while their unloading of it. Then said come back 8 hours to pick up. As I've seen on previous reviews they will leave pallets and shrink wrap on the floor for you to clean. I'll see.
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February 2024 by Martin Villa
Easy in an out I wish every place was like this
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January 2024 by Lais Trejo
A rubbish place. After they keep the trailer for more than 8 hours to download it. When you pick it up the trailer is full of garbage. What a bad job. If I could rate it with -20 stars it would be much better
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December 2023 by Marqus Carr
0 stars. Owner operators DO NOT I repeat DO NOT TAKE THIS LOAD!!!! THEY NEED TO BE BLACK LISTED!!! I delivered at 5a and was told the earliest time my trailer would be ready is 3 or 4pm.
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December 2023 by Mario Brothers
Re-edit I do not recommend working for this company for anyone who considers not wanting to waste there valuable time and resources please consider all other options as UPS will steal your time and leave you confused with there willful ignorance. They will tell you one thing then leave you utterly confused. As a recent employee who was not terminated but made a simple request to change shifts... they did hold there end of the bargain. You will find yourself calling a customer representative only to told by four different recruiters that they cannot help you with a HUMAN RESOURCE issue. Seems like they only care about seniority and there people but as a seasonal worker you are told that you are just as disposable. IN complete shock when the Supervisor Alex told me that I was not valued as I only started working in his shift mind you 4 days in always early and no missed attendance. Its more than most people will do!
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December 2023 by J Express
Brokers should be aware of this mess and disclose debris removal at load confirmation ?
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October 2023 by Justin Arrington
You have some of the most disrespectful drivers on the road.While attempting to back off the street into a dock, you drivers just kept driving around and in front of me with NO regard to what i am trying to do.Any decent driver would wait the less than 5 mins it takes to dock but NOOOOO, you come first, and to hell with saftey of others or respect for other drivers on the road..Reckless and dangerous.
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October 2023 by Chris Gheorghe
Had a 6am appt today, dropped trailer yesterday, it's 11 am now, still waiting.Drivers do not deliver here, they start unloading in the afternoon, appts are fake
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October 2023 by Robert Eduart Patakfalvi
More than 10 hours to get a trailer empty, this place is ridiculous
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June 2023 by Julio
I come to delivery a load here and dropped trailer 6/4/23 around 19:30 today is 6/5 15:45 trailer is empty but guess what Mule’s Truck broke-down in front of the TRL .I really like UPS to do my deliveries from internet purchases but while waiting to get trailer free I figure out this is the most unorganized facility I ever been in my entire career. This people work just like 3rd world country .They finally got trailer free but dropped low so truck won’t hook even with airbags down .After all that line to get empty pallets out of the trailer .UPS seen to be very fast for their deliveries but they don’t care about other’s time .Mule’s breakdown is understandable that happen but 21 hours to unload a trailer . ?? Daaam
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May 2023 by Kenneth “Lewis” Leak
Great place to work and ship packages thru. Great working benefits to all staff.
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March 2023 by John Threatt
They're okay. Just everything is a little brown for my taste.
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February 2023 by Kersten Hobbs
I got there at 7 am for a 9am appointment you get there you dropped the trailer go somewhere else then at 3pm I was told my trailer was supposed to be empty found the trailer in their empty yard and figure it out that you have to go somewhere else on the lot with the trailer so they can take all the skids out I finally left about 6pm
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December 2022 by NOTretireingearlyat 55
Chaotic!(early morning)...be patient,ASK questions and take your time and listen...otherwise they are quite efficient.No overnight parking or OTR conveniences.Truck stops 15 minutes north on 85Try eating at Stephanie's around the corner during day hours...great soul food.Security and ground folks are friendly and thorough.
