-
August 2025 by Sept Babe
See why they have a low rating very hateful customer service I was very polite until they got petty but I returned the energy bc we are all human please save your time DO NOT GO HERE very ignorant workers!
-
July 2025 by Frederick Hulse
Friendly, accommodating and efficient service. In and out in under 5 minutes. I would highly recommend UPS to a friend. Mya helped me out and she was lovely!
-
July 2025 by Swaylo
PLEASE BE AWARE. WHEN DROPPING OFF ITEMS FOR AMAZON OR OTHER RETURNS, THEY DO NOT SCAN ALL OF THE QR CODES, THIS WIll AFFECT YOUR REFUND$$$.
ALWAYS DOUBLE CHECK YOUR SCANS!!
$$$$$
if this happens you have no proof of return & no refund.
$$$$
THIS LOCATION IS VERY CLEAN & CONVENIENT.
-
July 2025 by Christina Holmes
They like to hang up on people the receptionist need to be fired
-
July 2025 by Richard Langhoff
Always some evidence of incompetence. Amazon return. Problem with my printer - expectation was use email link to email label at store. Called to ask for sure. Well they don't pick up the phone. Surely no problem here Fed ex does this all the time. So I just drove to store. Explaining this she says we charge 4.85 to print. So they want the business but they cant actually perform the task without ripping you off. Total joke. Plus they close at 6:30 when Battleground store is open til 7:00. Compared to Battleground store you get the feeling the employees are too lazy to work just by their manner.
-
June 2025 by Nyeisha Bowens
If I could you no stars I would. This store is ridiculous. Why is my package not moving since Friday this is the second time this store has LOST my package or has and issue with my package. They don’t answer the phone. What good is this store. I HATE THIS store‼️
-
June 2025 by olanike A
The line is so long, and the staff are moving like they have no respect for the time. One is on the phone, and it seems like a personal call? I have never waited so long at a ups store
-
June 2025 by M W
Trying to call this location with the number provided by store and I get a voicemail of a gentleman saying the store is closed and it give no option to speak with a live human. Prior to this day I get a voicemail that says I have reached a different location. I do not understand why this location can not get their phone and messaging sysytem straight. Not all inquiries and assistance can be handled though email nor should a paying customer be required to only use email to reach a cuatomer service rep in store. I have been told if I was not happy there I could choose to go elsewhere which really does not speak well to the customer relationship. Very annoying and unprofessional.
-
May 2025 by Veronica Shaw
It was quick and easy process.
-
April 2025 by Una McClure
Great service. Professional, friendly and helpful. Ms Leslie & her staff make everything so easy. I have been working with them about 5 years and they have never let me down. I drive past the other UPS store to come here because this store does it right!
-
March 2025 by ANITA DICK
Excellent Customer service . I was greeted at the door.
-
February 2025 by Sammie Tetteh
Store clerks were very respectful, helpful and neatly dressed. They knew what they were doing.
-
February 2025 by Annie
Courtney was so nice and very helpful!
-
February 2025 by William A Caudle Jr
Great customer service. Ms. Courtney and the two other ladies were absolutely amazing 👏
-
January 2025 by RCFIDE
no one ever answers the phone
