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September 2023 by Tamara Harwell
This pharmacy was great in the beginning. Now all I get is attitude whenever I call in. I shouldn’t have to follow up with them to make sure my prescriptions are coming out today. Especially if it’s something I need for a sickness. Not sure if this review is even looked at by anyone.
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August 2023 by Robert Dickerson
Went in twice, both times the prescription was not ready…called prior to leaving saying it will be ready. Walked in…told it will be a few minutes…asked if okay to hit up the bakery close by giving them ample time to pull my items. Came back….sat for about 3-4 minutes…Got up….said I have somewhere I got to be and said I will be back. Hopefully 3 times a charm….3 star is just….1 star will be next if third attempt to pick up my stuff isn’t ready. CVS didn’t take me 2 or 3 trips….only reason for the switch because Upstream is in my network. Well I got here close to 5pm….lady up front told me 5:30pm before I left. Offically a 1 ⭐️. Trash ?️ Service
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June 2023 by Mary Jane L
the retail pharmacy more expensive than other pharmacies in the area.
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May 2023 by Cynthia McAden
This pharmacy has been wonderful delivering my Dad's and my prescriptions. Highly recommend them!
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April 2023 by Melissa Trader
Terrible company! The turnover rate is extremely high, there is always someone new to deal with and promises are made that are never met.
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March 2023 by Cathy Carter
Started using pharmacy about a year ago. At first they were great with accurate prescriptions and on time delivery. (They give you a 4 hour window to deliver) So, you either wait for them or as long as they have your credit card on file they will leave them on your porch.But, they soon were late, never showed up, packages were missing some meds and the final straw was they called 10 minutes after meds were to be delivered and said they didn't know if a med was backordered or they forgot. I had once again stayed home waiting the 4 hour window for delivery.Done with this pharmacy and their excuses. My time is better spent just getting my prescriptions locally.
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November 2022 by Karen Little
Super convenient and fast! Makes life so much easier and Upstream Pharmacy has the BEST customer service!!
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October 2022 by B. Dennis
Very responsive to a patients needs. Timely delivery service and great people!
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October 2022 by Josh Thomas
This place is great. I love the way they package my meds.
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October 2022 by Trina Denise
Best delivery pharmacy in the triad
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October 2021 by Derrick Dickens
Almost criminal level ignorance with regards to dispersing medication. RX must be confirmed every month, every month the RX is wrong or incomplete. Deliveries only occur from 5pm to 730 pm. Not sure what niche this service is intended to fill but it seems to be ripe for lawsuit with the amount of mistakes despite redundant confirmation.
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October 2021 by Erin Mahony
A fantastic concept, but-it’s not available to everyone. Desperately need a patient portal-even better would be an App! Communication can be difficult.
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October 2021 by Lisa Perkinson
Upstream Pharmacy has made my daily prescriptions so convenient for me. The process of switching pharmacies was taken care of by Upstream. I don't have to worry about anything with my medications now. The pill packs have been wonderful and are delivered to me ready to go. Thank you Upstream for the great service you have given me and for making this switch so easy!
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October 2021 by Jean Frey
We have always found Upstream to be responsive to my prescription needs. It took a couple of months to get all the prescriptions on the same monthly rotation. Now I get all my meds delivered once a month. They coordinate with my doctors offices to verify and refill my prescriptions. I have always found everyone to be so nice and so helpful. I have to give a special nod to Dwight for his warmth and friendlyness during his deliveries.
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October 2021 by Jay Willis
Very helpful company. they get all my medication delivered to me on one day. Drivers are friendly and so are all the nice people who answer the phone when I call.