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August 2025 by Crystal Culbreth
They are all professional, friendly and efficient. THEY HAVE NOTHING TO DO WITH MAIL/PACKAGE delivery. That’s another location. Get the facts straight. Hilltop is a finance station. Your mail is delivered from a CARRIER STATION. Your poor reviews are not relevant for Hilltop unless it involves a window clerk. Thanks
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August 2025 by Miranda Moran
I have a package that’s supposed to have a signature for delivery but I live in an apt complex. It’s not a gated community and I often have packages dropped off directly at my door but for some reason this post office is so lazy that instead of coming to the door to ask for a signature, they didn’t even attempt to get a signature and dropped off a missed package slip in the mailbox located at the front office of the apt complex like they expected me to be waiting at the front office of the apt complex all day to sign for delivery.
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August 2025 by KH
The worst ever . Was trying to drop off a package on break . 30 min later I'm still here they need to just shut this location down and save everyone all the trouble
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April 2025 by Theartric Neal
Best customer service from Kevin he is knowledgeable and upholds through standard of the company with pride the ladies behind the counter were great!
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March 2025 by PARKER STEPHANIE
Employees r always so friendly and polite and offer 2 help disabled citizens Excellent
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September 2024 by Carolina Hernandez
Hate the customer service here! personally will take my self somewhere else than to deal with the people here.!!
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June 2024 by Douglas Bender
The folks at this particular Post Office are absolutely incredible! The level of customer service is unparalleled.
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June 2024 by Alain Vargas
All the reviews are true, this location steals packages, says my item was picked up at the location at 7:45 pm, while the other one was delivered inside my mailbox, how is that even possible? Post office is not even open at 7:45pm No attempt to leave it in my house. May file a police report because a lot of people on here say the same thing has happened to them.
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May 2024 by Don Won
It was a good experience
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May 2024 by nicifclean
Went into the post office even tho l am disabled, waited in line and handed some business reply mail right to the worker. 16 days later l call because l haven't heard anything and was told they never got the mail and they have no control over the post office. There was a VERY IMPORTANT letter from my counselor in that envelope. I'm so upset. Now l have to request another letter from my counselor and somehow find another way to get this taken care of.
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May 2024 by Shonni Taylor
Whenever I see my packages are coming through the post office, I immediately get irritated because I know there’s a huge percentage of me never receiving the package. One day I got lucky enough to catch the delivery guy before he left. He placed a parcel key in someone else’s mailbox. So there would’ve been noway for me to retrieve my package. Today, my package was “delivered to my front door” but it wasn’t there. I checked my entire building and the mailbox. I usually cancel packages when I know they’re coming through USPS but I really need this item. Amazon is going to send another so hopefully the deliver person will pay attention this time. Multiple missing packages with this location.
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April 2024 by Cassandra Shelton
STOLEN! Item was apparently delivered to my house at 12:17pm in NC. But why was it returned to sender in WI? Friend says my item was opened up, removed, then resealed. Sat at the Greensboro facility for 2 weeks before any movement despite the only weather issues being in Midwest.
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April 2024 by Jaclyn Keller
Package was showing out for delivery all day; updated an hour ago (after the post office closed at 4pm) and says I picked it up at 6:51pm, hours after the building is closed. More like it was stolen by the USPS postal worker and now I cannot get ahold of anyone.
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April 2024 by Jay Thomas
Friendly employees and always 5 star service! Fast and efficient.
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December 2023 by James Grannbery
Lazy mailmen never re delivers even when you re schedule delivery I always have to drive to post office. So unprofessional and lazy.
