Verizon offers a welcoming experience at their Greensboro store, where customers can find the latest mobile devices, 5G home internet, and business solutions. Many reviewers highlight the exceptional service provided by associates like C’avonte and Lexi, who are praised for their helpfulness, patience, and professionalism. Customers appreciate how these representatives take the time to assist them in selecting the best options and navigating plans, making what is often a tedious process enjoyable. Issues with billing and trades have been effectively resolved, which demonstrates the company's commitment to customer satisfaction. The store itself is noted for its minimal wait times and friendly atmosphere, making it easy for customers to get what they need. Additionally, Verizon offers convenient online services for scheduling in-store appointments and placing orders, with options for free shipping and same-day delivery where available. Overall, Verizon is recognized for its outstanding customer service and dedication to providing a positive experience.
I highly recommend this business and shopping at this store. When you visit the store, ask for Lexus Shaw, she’s an amazing sales consultant and very knowledgeable. She helped me get my iPhones switched over and it was a very pleasant visit.
October 2025
What a great experience with Sunny, such phenomenal service and he found exactly what needed and fitted for our family. Even the manager, Molly, walked around and checked on us.
September 2025
Great employees! Everyone is so helpful and knowledgeable! Thank you!
