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March 2024 by Kimberly Hackett
Ordered pizza for my group of students while at a conference one evening and was told it would be 30 to 45 minutes of delivery. It did not arrive until after 1.5 hours! The driver was slightly impaired when he arrived. The pepperoni pizza was questionable...doubt if I will ever order from here again.
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March 2024 by mohamed atef
Great restaurant If you are in the mood for delicious pizza, gyro or
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March 2024 by Badawe
I ordered pizza and fries , it was great ??
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March 2024 by Terrell Jones
I order this gyro today and it was not good the manager had an attitude while he was making my food he also was touching his tablet than proceeded to touch the meat i ask him to cut up for me I will not be eating here ever again.
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February 2024 by Stanley Rutherford
Just ordered from here and I see why they only have 3 stars.
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February 2024 by Shareeqah Witt
Order twice and neither order was delivered.
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February 2024 by Tyler Nikola
Get ready to have the worst pizza of your life delivered 2 hours later.Only way this place is still in business is that it’s open late and people have no other options. Just pass on this place.
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February 2024 by Antoinette Williams
I called for a delivery order. I waited almost 2 hours then when I called the first time I was informed food would be to me in 15 minutes. I called after 15 minutes and was told he was on the way. Then I called again and they would not even fix my food. I am so disappointed. This is the 2nd time this has happened to me.
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January 2024 by Keith hill
Paid $37 for two Greek salads. They where made with standard lettuce, no feta cheese, no black olives. And the final blow not even having any salad dressing. The place was filthy and absolutely disgusting from a sanitary environment.
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January 2024 by Yesenia Rivera
Amazing pizza !!
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January 2024 by tom hunter
I love this little spot. Food is great for the price, and the deals are crazy. Being open until 3am is a big plus.
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January 2024 by Dominique Irving
10 Chicken Wings. Nice size. But by far of my 27 years of living , Wings was terrible not one taste of flavor to the meat of chicken smh & $16.00 for 10 chicken wings to just be dropped in old grease frozen is sad . I will NEVER order here again !!
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January 2024 by Andrew Bowen
Worthless no good. I ordered food got updates for the service and when it came time for the delivery to arrive the store was closed and refused to give me a refund for the pizza that was never even put in the oven.
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December 2023 by Michael Johnson
Dear Vino Pizza Management,Regrettably, I am writing to express my discontent with the service experienced on my first order from your establishment. An eager first-time customer, I anticipated trying your cuisine, having heard positive reviews about your pizza. However, the service I received has unfortunately left a less-than-favorable impression.Firstly, the delivery of my order surpassed the one-hour mark, which is significantly beyond a reasonable wait time, especially considering no prior indication was given that such a delay might occur. This not only disrupted my meal plans but also caused considerable inconvenience, as I had not eaten all day in anticipation of your food.Furthermore, upon contacting your team to inquire about the delay, I was assured by one of your employees that my order would arrive within 10 minutes. This glimmer of reassurance quickly dimmed as time elapsed and the food was still nowhere to be seen. This not only reflects poorly on the reliability of your service but also on the trustworthiness of the commitments provided by your staff.The quality of customer service is just as important as the quality of the food served, and sadly, in this instance, the service did not meet the basic standard expected from a food establishment. As a new customer, the first experience is crucial in determining the likelihood of future patronage, and I must be candid in expressing that I am hesitant to order again or recommend your service to others based on this encounter.I understand that unforeseen circumstances can sometimes lead to delays. However, clear communication and realistic expectations must be provided to customers. A prompt and honest update regarding the status of their order can significantly mitigate frustration and inconvenience caused.Therefore, I kindly suggest that your delivery timeliness and customer communication strategies be reviewed and enhanced, ensuring future customers do not encounter a similar discouraging experience. It is not merely the timely delivery but the reliability and transparency of the provided service that fosters loyal customers.Thank you for your attention to this matter. I trust that you will consider this feedback constructively and implement necessary changes for improvement. A gesture of goodwill to compensate for this unfortunate experience may be a positive step towards customer satisfaction and would be greatly appreciated.Sincerely,A customer that never received his food!
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December 2023 by Bo Diddly
I ordered two cheeseburgers with fries, fries mushrooms, baklava, and a tea. I got a call that they were out of fried mushrooms. No problem, stuff happens. I just had they substitute it with some stuffed jalapenos. Problem is: that is the only thing that showed up. 90% of my order was missing and no one would answer the phone when I tried calling.
