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January 2024 by Cameron Compton
The female worker in the pharmacy needs to be let go. She clearly hates her job and couldn’t care less for the people that come in for meds. She’s rude and I even saw her yelling at customers that were calm. She’s the worst and this location has lost my business solely because of her. Bye Walgreens.
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December 2023 by Ryan ..
absolutely the worst call system i've ever encountered. endless transfers to the wrong department, waiting on hold only for the technician to hang up, absolute waste of time.
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December 2023 by Lauren McNeil
I’ve used this pharmacy for a few years. It continues to become a hassle to pick up any prescription. I’ve never waited less than 30 minutes. The drive thru is inefficient and allows cars to wait without pulling up for a prescription to be filled that is not ready. I would encourage you to find a more efficient and timely pharmacy.
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December 2023 by Mattie T
Customer service especially in the pharmacy is not very good. They need to hire more help as we're in until they had over 200 prescriptions so a basic prescription was going to be 2 hours before it's ready. They also had an insurance issue and on the text the company said it would be fine no for their action was needed but when I got in there I had to authorize and had to make calls and just bad overall experience. Probably time to switch out to another pharmacy.
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November 2023 by K J
Night employee of 11/2 was pissy she had a lame attitude my request was simple I asked her if they carried a product and she said no and kept walking but no worries I went next door to walgreens who had a not so miserable employee with a smile that took me right to my product no problem thanks cvs for a waste of time
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September 2023 by D T
This place is so slow!!!!!! Dr called in a prescription and I know how slow they are so I waited until the next day to pick it up. Showed up at 10am and waited an hour for a box of cream to be put in a bag. Never again will I use this pharmacy!
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July 2023 by Bless One
Pharmacy has alot ofCommunication issues Techs need to be trained better & know how to be direct with customers with Correct Information especially when working in a Pharmacy...
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June 2023 by Jean Paul
Nice and clean, and most importantly, the people are very nice, at least at my Walgreens. I kind of like to hang out there whenever I go and pick up a prescription or buy some sweet treats. A very nice place and very nice people.
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May 2023 by Zelda
I don’t usually leave bad reviews. I try to NOT be a ⚡️kArEn⚡️I am not confrontational. As I am socially awkward. My mother and Husband went into the store were followed isle by isle by what we thought were “ 2” employees. My mom and Husband left because they were so uncomfortable. I called and talked to the manager tonight. She was super sweet. She deserves an award and a pay increase. Back to whomever that was…However it was not okay to be followed and treated like that. Both are self conscious and Neuro divergent. The people (“employees”) who followed them was a African American gentleman and a elderly white man. The lady told me they didn’t have a white guy employed. So I am assuming it was another customer being a j*** but it didn’t call for that. The manager did however say to contact them if it happened or happened again. I am just upset they had to go through that when they were trying to cheer me up before I have surgery/procedure. I understand they have a job to do however, I hope this doesn’t happen again in the future.
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April 2023 by Della Hudson
After holding for more than 47 minutes on the phone, finally got thru. Spoke with pharmacy tech (male) regarding my meds. He said it would be ready by noon. (called it in at noon day before). I asked him if i could get a call back when it's ready. His response : "THIS IS A VERY BUSY STORE I DONT HAVE TIME TO CALL EVERYBODY BACK WHEN MEDS ARE READY! hung the phone up on this unprofessional WALGREEN EMPLOYEE.
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April 2023 by Katina Burkes
I enjoy everytime I visit this location. The young male manager is always so kind and attentive as well as the staff! Great team work for a busy location?
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March 2023 by Tabitha McRae
This store has no care if you made an appointment 22 hours ago, and it was confirmed that they have vaccines in stock but they don't. No one called to explain this or even apologize when you tell them you made an appointment online. They just go look for you another store and tell you that that store is currently close. Ummtry tomorrow. Mean while you stand there while they the ladies on Sunday talk about their personal lives for a good 1in them come to dee what you need smh
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March 2023 by Amanda O.
I came through the drive thru yesterday with a huge migraine after getting an IV drip for dehydration. My husband was driving. Tell me why the pharmacist thought that YELLING at a customer for accidentally giving her the wrong card was a smart idea? What the heck is that about?? So rude, & I'm someone who works in customer service. I get how stressful it can be with short staffs, long lines... but you NEVER take that out on the customers, especially knowing that they probably aren't feeling well! She was rude from the beginning to the end of the transaction. Long black hair in a ponytail working drive thru pharmacy on Thursday, March 2nd at around 4:50pm.
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February 2023 by Kris Luvssushi
At first I was happy to find a 24-hour store. As soon as I came in the clerk was yelling that you couldn't walk down certain isles of the store because they were mopping but had no wet floor signs or cones. The bathrooms were blocked off which was another reason they should just close if they're going to do things like that. I did not feel valued as a customer. Go to this place only if you have a late night emergency only and maybe that's why they don't care about having such poor service because they are the only 24-hour store. I would say this is probably the worst Walgreens experience I've ever had. I definitely won't be back
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November 2022 by jp51
The black lady at drive in told me i had to place a online order to get covid 19 tests. I could not get them at drive thru. Will not b coming here ,my store is n Summerfield and I will always go there. There pharmacy told me they can sell theu drive thru.